Recall 14V338 affects 90,750 2013-2014 Cadillac Ats and Cts vehicles for a shift-cable detachment defect. Repair is free at any franchised Cadillac dealer.
Cadillac is recalling 90,750 2013-2014 Ats and Cts vehicles under recall 14V338 because the transmission shift cable can detach from the shifter bracket or transmission bracket. A detached cable can make the indicated gear differ from the actual gear, raising crash and rollaway risks; the dealer repair will be free once available.
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What's wrong?
The transmission shift cable on 2013-2014 Cadillac Ats and Cts vehicles is the mechanical link between the gear selector in the cabin and the automatic transmission. When you move the shifter into park, reverse, neutral, or drive, the cable moves the transmission linkage so the selected gear matches the shifter position.
In affected vehicles, that cable can detach from the bracket at the transmission shifter or from the bracket on the transmission itself. Once the cable is loose, the shifter is no longer securely connected to the transmission linkage. The driver can move the lever, but the transmission is not guaranteed to follow that command.
There is no warning sign before failure. A driver learns something is wrong when the shifter position and the vehicle's actual gear no longer match, or when the vehicle does not respond as expected after shifting.
Who's affected?
Covers Ats and Cts vehicles across the 2013 and 2014 model years, with the automatic transmission listed for each included vehicle line.
| 2013 Cadillac Ats | automatic transmission |
|---|---|
| 2014 Cadillac Ats | automatic transmission |
| 2014 Cadillac Cts | automatic transmission |
| Units affected | 90,750 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A detached transmission shift cable can make the selected gear differ from the gear shown to the driver. The vehicle can move in an unintended direction, and a vehicle placed in PARK can roll away after occupants exit, increasing crash and injury risk. Schedule the dealer inspection soon. Repair will be free at any franchised Cadillac dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Cadillac Ats or Cts is included in this recall.
- Look for Cadillac's owner letter, mailed August 29, 2014, or reference recall number 14V338 when you call.
- Contact a franchised Cadillac dealer to ask whether the free shift-cable inspection is open for your VIN.
- Schedule the shift-cable inspection that confirms the cable is seated at the transmission and shifter brackets.
- Set the parking brake every time you park until the inspection is complete.
What happens at the repair
At the dealer, once the remedy is available, a Cadillac technician inspects the transmission shift cable at the transmission bracket and the shifter bracket. The technician confirms the cable is properly seated at both points. If the cable is loose or out of position, the dealer reseats it so the shifter and transmission stay connected. The dealer repair will be free once available, with parts and labor covered by the recall.
Timeline
| June 19, 2014 | NHTSA published the recall |
|---|---|
| August 29, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V338?
Recall 14V338 covers 90,750 2013-2014 Cadillac Ats and 2014 Cadillac Cts vehicles with a transmission shift cable that can detach from the shifter or transmission bracket. Cadillac dealers will inspect the cable seating at both brackets for free.
What should I do if my 2013-2014 Cadillac Ats or 2014 Cadillac Cts is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V338. If it is, contact a franchised Cadillac dealer and ask for the transmission shift cable inspection. Reference GM recall number 14179 or NHTSA campaign 14V338 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Cadillac dealers will inspect the transmission shift cable at the shifter and transmission brackets free of charge.
What is the safety risk?
The safety risk is unintended vehicle movement or rollaway. If the shift cable detaches while driving, the selected gear can differ from the indicated gear. When parking, the vehicle can also fail to stay in PARK, increasing crash and injury risk.
What if I bought my Cadillac Ats or Cts used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Cadillac is included, then contact a franchised Cadillac dealer and reference recall 14V338.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V338000 |
|---|---|
| Cadillac customer service | 1-800-458-8006 |
| NHTSA recall # | 14V338 |
| NHTSA recall # (full) | 14V338000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →