Recall 14V321 affects 100 2014 Gulf Stream Canyon Trail, Sedona, Kingsport, and Trail Master trailers for entry-step support rivets. Free dealer repair installs bolts.
Gulf Stream is recalling 100 2014 Sedona, Trail Master, Canyon Trail, and Kingsport trailers because rivets holding the entry step supports can fail, letting the steps give during use. A step that moves underfoot can cause a slip or fall and raise the risk of injury; the Gulf Stream dealer repair will be free once available.
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What's wrong?
The entry steps on 2014 Gulf Stream Sedona, Trail Master, Canyon Trail, and Kingsport trailers are the fold-out steps mounted at the doorway. Their support brackets hold the step assembly in place so a person can put weight on the tread while entering or leaving the trailer. The supports depend on their rivets staying tight and attached to the trailer structure.
In this recall, the rivets that attach those step supports are the weak point. When a rivet lets go, the support no longer holds the step solidly. The step can drop, shift, or give under a person's weight while the step is being used, which makes entry and exit unsafe.
There is no warning sign before failure. A step that already feels loose, tilts, or moves underfoot should not be treated as an early warning, it is a sign the step assembly needs dealer attention before anyone uses it again.
Who's affected?
Covers Sedona, Trail Master, Canyon Trail, and Kingsport trailers under the same recreational vehicle/trailer equipment category.
| 2014 Gulf Stream Sedona | Recreational vehicle/trailer |
|---|---|
| 2014 Gulf Stream Trail Master | Recreational vehicle/trailer |
| 2014 Gulf Stream Canyon Trail | Recreational vehicle/trailer |
| 2014 Gulf Stream Kingsport | Recreational vehicle/trailer |
| Units affected | 100 |
A matching 2014 Gulf Stream trailer model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Steps that shift during use can make a person slip or fall, increasing the risk of injury. Keep weight off the steps until a dealer checks the support attachment and completes the recall repair. Repair will be free at any franchised Gulf Stream dealer once available.
What should I do?
- Check your VIN to confirm whether your 2014 Gulf Stream Sedona, Trail Master, Canyon Trail, or Kingsport is included in this recall.
- Contact Gulf Stream customer service at 1-800-289-8787 to confirm the free repair path for your VIN.
- Schedule service with a franchised Gulf Stream dealer for the step-support repair that replaces the support rivets with bolts.
- Bring the recall notice if you have it, and reference recall number 14V321 when you call.
- Avoid using the entry steps until the repair is complete if the steps feel loose or give under weight.
What happens at the repair
Gulf Stream has identified the repair for recall 14V321: a Gulf Stream technician replaces the support attaching rivets for the entry steps with bolts. The work is tied to the step supports, because failed rivets can let the entry steps give while someone is using them. The dealer repair will be free once available, with parts and labor covered under the recall. Ask the dealer to confirm that the rivet-to-bolt replacement applies to your trailer before the work begins.
Timeline
| June 12, 2014 | NHTSA published the recall |
|---|---|
| July 22, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V321?
Recall 14V321 covers 100 2014 Gulf Stream Sedona, Trail Master, Canyon Trail, and Kingsport trailers with entry step support rivets that can fail and let the steps give during use. Gulf Stream dealers replace the rivets with bolts for free.
What should I do if my 2014 Gulf Stream Sedona, Trail Master, Canyon Trail, or Kingsport is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V321. If it is, avoid using the entry steps until the rivets are replaced with bolts. Call a Gulf Stream dealer or Gulf Stream customer service at 1-800-289-8787 and reference recall 14V321. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Gulf Stream dealers replace the entry step support rivets with bolts free of charge for included 2014 Sedona, Trail Master, Canyon Trail, and Kingsport trailers.
What is the safety risk?
The safety risk is a slip or fall injury while entering or leaving the trailer. If the entry step support rivets fail, the steps can move or give during use. Until the repair is complete, use extra care around the steps and arrange the free dealer repair.
What if I bought my Gulf Stream trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your 2014 Gulf Stream trailer is included, then call a Gulf Stream dealer and reference recall 14V321 when scheduling the rivet replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V321000 |
|---|---|
| Gulf Stream customer service | 1-800-289-8787 |
| NHTSA recall # | 14V321 |
| NHTSA recall # (full) | 14V321000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →