Recall 14V308 covers 120 2009-2012 Altec AH100, AH75, and AH85 aerial devices with conductive lower booms. Free repair at any Altec dealer once available.
Altec is recalling 120 2009-2012 AH100, AH75, and AH85 aerial devices because water can enter fiberglass boom layers and let electricity pass through the boom. The defect increases electrocution risk if the boom contacts a power line, and a failed boom joint can make the boom fall; the Altec repair will be free once available.
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What's wrong?
The boom on a 2009-2012 Altec AH100, AH75, or AH85 aerial device lifts the work platform and positions it near overhead lines or other elevated work. The fiberglass insert is the insulated section of that boom. Its job is to help separate the platform from electrical current while the steel boom sections carry the load.
On affected units, water gets into the layers of fiberglass. Wet fiberglass no longer insulates the way the boom was designed to insulate, so electricity can be conducted through the boom. The joint between the fiberglass insert and the steel boom sections is also affected. If that connection weakens, the boom structure does not hold together as designed.
There is no warning sign before failure. Do not rely on a visible crack, noise, or change in operation to tell you the fiberglass layers or joint are no longer safe.
Who's affected?
Spans AH100, AH75, and AH85 equipment across the 2009-2012 model years.
| 2010 Altec AH100 | Equipment |
|---|---|
| 2012 Altec AH100 | Equipment |
| 2011 Altec AH100 | Equipment |
| 2012 Altec AH75 | Equipment |
| 2009 Altec AH85 | Equipment |
| 2009 Altec AH100 | Equipment |
| 2010 Altec AH85 | Equipment |
| 2009 Altec AH75 | Equipment |
| 2010 Altec AH75 | Equipment |
| 2012 Altec AH85 | Equipment |
| 2011 Altec AH85 | Equipment |
| 2011 Altec AH75 | Equipment |
| Units affected | 120 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
The lower boom insert can conduct electricity, which increases electrocution risk if the boom contacts a power line. If the joint between the fiberglass insert and steel boom fails, the boom can fall and injure the operator. Schedule the supplemental dielectric testing and lower-boom replacement before routine boom work. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2012 Altec AH100, AH75, or AH85 aerial device is included in this recall.
- Use Altec's owner notice dated August 4, 2014, or ask Altec customer service for current repair instructions before scheduling work.
- Contact Altec customer service at 1-877-462-5832 and reference recall number 14V308 and Altec recall CSN 598.
- Ask about the free supplemental dielectric testing and lower-boom replacement that address electrical conduction through the boom and the boom-joint failure risk.
- Keep the aerial device out of service near power lines until Altec confirms the repair path for your VIN.
What happens at the repair
Once the dealer repair is available, an Altec technician will perform supplemental dielectric testing on the aerial device and replace the lower boom if the recall repair requires it. The work addresses water intrusion into the fiberglass boom layers and the joint between the fiberglass insert and steel boom components. The final dealer repair will be free once available, with parts and labor covered under the recall. Altec also lists its customer service line and recall number for owners who need repair coordination details.
Timeline
| June 4, 2014 | NHTSA published the recall |
|---|---|
| August 4, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V308?
Recall 14V308 covers 120 2009-2012 Altec AH100, AH75, and AH85 aerial devices with lower boom defects. Water can enter the fiberglass layers and let electricity conduct through the boom, and the joint between the fiberglass insert and steel boom can fail. Altec dealers will test and replace the lower boom for free.
What should I do if my 2009-2012 Altec AH100, AH75, or AH85 is on this recall?
Check your VIN to confirm whether your specific aerial device is included in recall 14V308. If it is, contact an Altec dealer or Altec customer service at 1-877-462-5832 and reference CSN 598. The dealer will perform supplemental dielectric testing and replace the lower boom for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Altec's remedy states that dealers will perform supplemental dielectric testing and replace the lower boom free of charge. Use recall 14V308 or Altec CSN 598 when you schedule service.
What is the safety risk?
The safety risk is electrocution or operator injury. If the lower boom conducts electricity after power-line contact, the operator faces electrocution risk. If the joint between the fiberglass insert and steel boom fails, the boom can fall. The free repair addresses both defects.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V308000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 14V308 |
| NHTSA recall # (full) | 14V308000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →