Recall 14V304 affects 90 2014-2015 Van Hool TX40 and TX45 motorcoaches for unsecured driver seat belt anchorage. Repair is free at franchised Van Hool dealers.
Van Hool is recalling 90 2014-2015 TX40 and TX45 motorcoaches because the driver seat belt assembly is not properly secured to the B-pillar anchorage. If the belt is loose at that anchor, the driver faces higher injury risk in a crash, and the Van Hool dealer repair will be free once available.
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What's wrong?
The driver seat belt anchorage on 2014-2015 Van Hool TX40 and TX45 motorcoaches is the fixed mounting point that ties the belt assembly to the B-pillar, the upright body structure beside the driver. In normal use, that anchor gives the belt a solid load path so it can hold the driver in position during a crash.
On affected motorcoaches, the driver seat belt assembly is not properly secured to that B-pillar anchorage. That means the belt is present, but the mounting point does not meet the required seat belt anchorage standard. In a crash, the belt assembly can fail to restrain the driver as designed because the anchor is not secured correctly.
There is no warning sign before failure. The issue is in the seat belt mounting hardware, so the driver will not get a dashboard alert or an obvious symptom before the belt is loaded in a crash.
Who's affected?
Covers both TX40 and TX45 buses across the 2014 and 2015 model years, with the same front seat belt anchorage component.
| 2014 Van Hool TX40 | seat belt |
|---|---|
| 2015 Van Hool TX40 | seat belt |
| 2015 Van Hool TX45 | seat belt |
| 2014 Van Hool TX45 | seat belt |
| Units affected | 90 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A seat belt that is not secured to its anchorage cannot restrain the driver as designed, increasing the risk of injury in a crash. Treat this as a reason to schedule the anchorage correction promptly, especially before regular service use. Repair will be free at any franchised Van Hool dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2015 Van Hool TX40 or TX45 is included in this recall.
- Watch for Van Hool or ABC Bus Companies recall instructions before scheduling service.
- Contact ABC Bus Companies customer service at 1-800-222-2875 to confirm the free seat-belt anchorage repair path.
- Bring the recall notice if you have one. If not, reference recall number 14V304 when you call.
- Keep the coach out of passenger service until the driver seat belt anchorage is checked and corrected.
What happens at the repair
The filed remedy calls for ABC Bus Companies to notify Van Hool motorcoach owners, then for dealers to correct the driver seat belt anchorage mounting. At the dealer, a Van Hool technician works on the B-pillar anchorage so the driver seat belt assembly is properly secured. The final dealer repair will be free once available, with parts and labor covered under recall 14V304.
Timeline
| June 4, 2014 | NHTSA published the recall |
|---|---|
| September 9, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V304?
Recall 14V304 covers 90 2014-2015 Van Hool TX40 and TX45 motorcoaches with a driver seat belt anchorage that was not properly secured. The defect can leave the driver less restrained in a crash, increasing injury risk. Dealers will correct the seat belt anchorage mounting for free.
What should I do if my 2014-2015 Van Hool TX40 or TX45 is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 14V304. If it is, contact a franchised Van Hool dealer or ABC Bus Companies customer service at 1-800-222-2875 to arrange the seat belt anchorage correction. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Van Hool dealers will correct the seat belt anchorage mounting free of charge. Reference recall 14V304 or Van Hool recall number P726 when you call for service.
What is the safety risk?
The safety risk is reduced driver restraint in a crash. In recall 14V304, the driver seat belt assembly was not properly secured to the B-pillar anchorage, which increases the driver's injury risk during a crash. The dealer correction secures the anchorage mounting.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V304000 |
|---|---|
| Van Hool customer service | 1-800-222-2875 |
| NHTSA recall # | 14V304 |
| NHTSA recall # (full) | 14V304000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →