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Campaign 14V301 Posted June 6, 2014 57,512 units

2014-2015 Chevrolet Silverado/Sierra Recall 14V301: Chime

Recall 14V301 covers 57,512 2014-2015 Chevrolet trucks and SUVs with radios that can disable seat-belt and key-in-ignition chimes. Free software update.

Chevrolet is recalling 57,512 2014-2015 Silverado, Tahoe, Sierra, Sierra Hd, and Silverado Hd vehicles because the base radio can stop working and silence key-in-ignition and seat belt warnings. Without those audible alerts, a driver can miss a door-open warning with the key in the ignition or a seat belt reminder; the Chevrolet dealer repair will be free once available.

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What's wrong?

The base radio in the 2014-2015 Silverado, Tahoe, Sierra, Sierra Hd, and Silverado Hd does more than play audio. In vehicles equipped with the internal amplifier, the radio also sends the audible chimes that remind the driver when a door is opened with the key in the ignition and when seat belts are not buckled.

On affected vehicles, the radio can become inoperative. When that happens, the reminder chimes stop working with it. The driver loses the sound that warns about the key left in the ignition or an unbuckled seat belt, which is why the recall ties the radio problem to federal theft protection and occupant crash protection requirements.

There is no warning sign before failure. The clearest clue is the failure itself: the radio stops working, and the normal door or seat belt chime is gone.

Who's affected?

Scope includes pickup and SUV models, with electrical system software and seat belt warning-device components listed.

2014 Chevrolet Silverado electrical system software
2014 Chevrolet Silverado seat belt
2015 Chevrolet Tahoe electrical system software
2015 Chevrolet Tahoe seat belt
2014 GMC Sierra electrical system software
Units affected57,512

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

Without the audible chime, you can miss an open driver door with the key in the ignition, raising rollaway risk. The same software issue removes seat belt reminders for front occupants, raising injury risk in a crash. Before leaving the seat, confirm the vehicle is secured and belts are buckled. Repair will be free at any franchised Chevrolet dealer once available.

What should I do?

  1. Check your VIN to confirm your 2014-2015 Chevrolet Silverado, Tahoe, Sierra, Sierra Hd, or Silverado Hd is included in this recall.
  2. Contact a franchised Chevrolet dealer and ask whether the free radio software update is open for your VIN.
  3. Schedule the radio software update that restores the audible key-in-ignition and seat belt warning chimes.
  4. Bring the recall notice if Chevrolet mailed one. If not, reference recall number 14V301 when you call.
  5. Confirm the key and seat belt warning chimes work before leaving the dealer.

What happens at the repair

At the dealer, a Chevrolet technician updates the radio software for vehicles equipped with the base radio and internal amplifier. The software update is meant to restore the required audible chimes, including the key-in-ignition chime and the seat belt warning. GM began this recall on July 2, 2014. The dealer repair is free once available for your VIN, with parts and labor covered under the recall.

Timeline

June 6, 2014 NHTSA published the recall
July 2, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V301?

Recall 14V301 covers 57,512 2014-2015 Chevrolet Silverado, Tahoe, Sierra, Sierra Hd, and Silverado Hd vehicles with base radios and internal amplifiers. The radio software defect can disable warning chimes for an open door with the key in the ignition and for unbuckled front seat belts.

What should I do if my 2014-2015 Chevrolet Silverado, Tahoe, Sierra, Sierra Hd, or Silverado Hd is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 14V301. If it is, contact a franchised Chevrolet dealer and ask for the radio software update under recall 14315. The recall began on July 2, 2014, and the dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Chevrolet dealers will update the radio software free of charge. Reference recall 14V301 or GM recall number 14315 when you call the service desk.

What is the safety risk?

The safety risk is missing audible warnings. Without the open-door chime, a driver can miss that the door is open while the key is in the ignition, which increases rollaway risk. Without the seat-belt warning, a driver or front passenger can miss that a belt is unbuckled.

What if I bought this vehicle used?

The free repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Silverado, Tahoe, Sierra, Sierra Hd, or Silverado Hd is included, then call a franchised Chevrolet dealer with recall 14V301 or GM recall number 14315.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V301000
Chevrolet customer service1-800-222-1020
NHTSA recall #14V301
NHTSA recall # (full)14V301000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →