Recall 14V296 affects 39 2012 Nabi 31LFW city transit buses for a loose steering column support bracket. Repair is free at any franchised Nabi dealer.
Nabi is recalling 39 2012 31LFW city transit buses under recall 14V296 because the recall concerns an improperly welded steering column support bracket at the dash assembly. If the bracket detaches, the steering column can loosen and steering can stop working, increasing crash risk; the dealer repair will be free once available.
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What's wrong?
The steering column support bracket on the 2012 Nabi 31LFW city transit bus helps hold the steering column in place at the dashboard structure. The steering column is the shaft and housing between the steering wheel and the steering gear, so its support bracket keeps the wheel and column stable while the driver turns, brakes, and maneuvers the bus.
On these buses, the bracket was not properly welded to the dash assembly. A proper weld locks the bracket to the surrounding structure; an incomplete or weak weld leaves that attachment less secure than designed. That means the column support is not doing its full job at the point where the driver depends on a steady steering wheel.
There is no warning sign before failure. A driver should not count on looseness, noise, or a visible crack to appear before the bracket problem matters.
Who's affected?
| 2012 Nabi 31LFW | steering column |
|---|---|
| Units affected | 39 |
Not every 2012 Nabi 31LFW bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the steering column support bracket detaches, the steering column can loosen and steering can stop working, increasing crash risk. Keep trips limited until the vehicle is inspected and repaired. Repair will be free at any franchised Nabi dealer once available.
What should I do?
- Check your VIN to confirm your 2012 Nabi 31LFW is included in this recall.
- Contact Nabi customer service at 1-256-831-4296 to confirm the free repair path before moving the bus for service.
- Ask about the steering-column support bracket reweld or replacement that secures the bracket to the dash assembly.
- Bring the owner notice if Nabi sent one. If not, reference recall number 14V296 when you call.
- Keep the bus out of passenger service until Nabi confirms the steering-column support bracket repair is complete.
What happens at the repair
Once the dealer repair is available, a Nabi technician will reweld the steering column support bracket to the dash assembly or replace the bracket if the existing part cannot be repaired. The final dealer repair will be free under the recall, including parts and labor. The remedy focuses on restoring the bracket connection that supports the steering column, so the service desk should confirm that the recalled bracket has been rewelded or replaced before returning the bus to service.
Timeline
| June 4, 2014 | NHTSA published the recall |
|---|---|
| August 7, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V296?
Recall 14V296 covers 39 2012 Nabi 31LFW city transit buses with a steering column support bracket that was not properly welded to the dash assembly. If the bracket detaches, the steering column can loosen and steering can become inoperable, raising crash risk.
What should I do if my 2012 Nabi 31LFW is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V296. If it is, contact Nabi customer service at 1-256-831-4296 and reference recall 14V296 or Nabi recall number 20143. Nabi will reweld or replace the steering column support bracket for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Nabi's remedy states that the steering column support bracket will be rewelded or replaced free of charge.
Is it safe to drive a 2012 Nabi 31LFW before this repair?
The recall identifies a steering defect that can make steering inoperable if the support bracket detaches. Confirm the VIN first. If the bus is included, ask Nabi customer service or the servicing dealer whether it needs to stay out of service until the bracket repair is complete.
What if I bought this Nabi 31LFW used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether this specific bus is included, then contact Nabi customer service with recall 14V296 or Nabi recall number 20143.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V296000 |
|---|---|
| Nabi customer service | 1-256-831-4296 |
| NHTSA recall # | 14V296 |
| NHTSA recall # (full) | 14V296000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →