Recall 14V294 affects 17,727 2014 Ram Promaster vans for water intrusion and circuit corrosion. Repair is free at any franchised Ram dealer.
Ram is recalling 17,727 2014 Promaster vehicles because water can enter around the in-floor battery cover and door footwell trim, corroding electrical circuits. The fault can affect vehicle operation or disable air bags, stop lamps, turn signals, backup lights, and door locks; Ram dealers will complete the repair free of charge.
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What's wrong?
The 2014 Ram Promaster uses electrical circuits to route power and signals from the in-floor battery area to systems such as the ignition, exterior lighting, and air bags. Those circuits are the wiring paths that tell parts when to turn on, start, light up, or respond during a crash. The battery cover and door footwell trim are supposed to help keep that area protected from water.
In affected vans, water gets in around the in-floor battery cover and the door footwell trim. Once moisture reaches the circuit area, metal contacts can corrode. Corrosion adds resistance or breaks the electrical path, so affected systems no longer get the clean power or signal they need.
There is no warning sign before failure. A light, ignition function, or air bag circuit can stop working without a clear early symptom, so the VIN check decides whether this recall applies.
Who's affected?
The same Promaster vans appear under exterior lighting, air bag, ignition, and electrical system components.
| 2014 Ram Promaster | Exterior lighting |
|---|---|
| 2014 Ram Promaster | air bag system |
| 2014 Ram Promaster | electrical system |
| 2014 Ram Promaster | electrical system |
| Units affected | 17,727 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
Water intrusion can affect how the vehicle runs and disable air bags, stop lamps, turn signals, backup lights, or door locks. That raises crash risk and leaves occupants with less protection if the air bags fail to deploy. If these systems act strangely, park the vehicle and call the dealer. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2014 Ram Promaster is included in this recall.
- Contact a franchised Ram dealer to schedule the free inspection and water-intrusion corrosion repair for the footwell connectors, ignition fuse, and occupant restraint control module.
- Bring the recall notice if Ram has mailed one. If not, reference recall number 14V294 when you call.
- Ask the dealer to confirm the water barrier, body plug, grease, ignition fuse relocation, and connector work are complete before you pick up the van.
- Drive only as needed until the repair, and watch for air bag, lighting, signal, door lock, or running problems.
What happens at the repair
At the dealer, a Ram technician inspects the footwell connectors, ignition fuse, and occupant restraint control module for corrosion. If corrosion is found, the technician repairs the affected footwell connectors and ignition fuse, then replaces the ORC module. The repair also adds a water barrier sealer to the floor, applies dielectric grease to the footwell and ORC connectors, replaces the body plug, and relocates the in-floor battery ignition fuse. Parts and labor are covered under the recall.
Timeline
| June 4, 2014 | NHTSA published the recall |
|---|---|
| October 3, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V294?
Recall 14V294 covers 17,727 2014 Ram Promaster vans with water intrusion around the in-floor battery cover and door footwell trim. Corrosion in those areas can affect vehicle operation, exterior lighting, door locks, and air bag deployment. Ram dealers perform the inspection and repairs for free.
What should I do if my 2014 Ram Promaster is on this recall?
Check your VIN to confirm your specific van is included in recall 14V294. If it is, contact a franchised Ram dealer and reference recall 14V294 or Ram recall number P32. The dealer will inspect the footwell connectors, ignition fuse, and ORC module, then complete the free repair.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and the recall remedy says these repairs are performed free of charge. A franchised Ram dealer handles the inspection, corrosion repair, ORC module replacement if needed, sealing work, grease application, body plug replacement, and fuse relocation.
What is the safety risk in recall 14V294?
The safety risk is loss of key electrical functions from water-related corrosion. The filing says the defect can affect running condition and disable the air bags, stop lamps, turn signals, backup lights, or door locks. That increases crash risk and injury risk if the air bags fail to deploy.
What if I bought my Ram Promaster used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you never received the July 30, 2014 interim letter or the October 3, 2014 recall notice, check your VIN and call a franchised Ram dealer with recall 14V294 or Ram recall number P32.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V294000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 14V294 |
| NHTSA recall # (full) | 14V294000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →