Recall 14V288 affects 49 2014 Starcraft Ar-One, Travel Star Exp, and Autumn Ridge trailers for brittle spring hangers. Free repair at any franchised Starcraft dealer.
Starcraft is recalling 49 2014 Ar-One, Travel Star Exp, and Autumn Ridge trailers because brittle frame spring hangers can fracture. A fractured hanger can cause loss of control of the trailer and increase crash risk, and the dealer repair will be free once Starcraft makes it available.
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What's wrong?
The frame spring hangers on the 2014 Starcraft Ar-One, Travel Star Exp, and Autumn Ridge trailers are metal brackets attached to the trailer frame. They hold the leaf springs, the suspension parts that support the trailer over the axle and let it move over bumps without sending every road shock straight into the frame.
On affected trailers, those hangers were built from material that is brittle. A brittle hanger does not bend and absorb load the way it should. Under towing loads, vibration, and road impact, the hanger can crack or fracture, leaving the spring mount unable to hold the suspension in its normal position.
There is no warning sign before failure. If the hanger has already started to crack, an owner notices it only after a visible break, a changed trailer stance, or abnormal movement around the suspension.
Who's affected?
Covers three Starcraft trailer lines from the 2014 model year, all tied to the same body or structural component.
| 2014 Starcraft Ar-One | body or structural component |
|---|---|
| 2014 Starcraft Travel Star Exp | body or structural component |
| 2014 Starcraft Autumn Ridge | body or structural component |
| Units affected | 49 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If a spring hanger fractures, the trailer can lose control and increase the risk of a crash. Keep towing to necessary trips until the inspection is complete, and schedule the frame spring hanger check soon. Repair will be free at any franchised Starcraft dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Starcraft Ar-One, Travel Star Exp, or Autumn Ridge trailer is included in this recall.
- Contact Starcraft customer service at 1-800-945-4787 to confirm repair availability before scheduling dealer work.
- Ask a franchised Starcraft dealer about the free frame-spring-hanger inspection and replacement that fixes the fracture risk in the trailer frame.
- Bring the recall notice if Starcraft mailed one. If not, reference recall number 14V288 when you call.
- Avoid towing the trailer until Starcraft or the dealer confirms the frame spring hangers have been inspected.
What happens at the repair
Starcraft has identified the dealer repair: inspect the trailer frame spring hangers and replace any hanger that needs replacement. The dealer repair will be free once available for your VIN. At the service visit, a Starcraft technician checks the spring hanger points on the frame for brittle or fractured parts, then replaces the affected hangers as needed. Parts and labor are covered under the recall once the repair is available.
Timeline
| May 23, 2014 | NHTSA published the recall |
|---|---|
| July 7, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V288?
Recall 14V288 covers 49 2014 Starcraft Ar-One, Travel Star Exp, and Autumn Ridge trailers built with frame spring hangers that can fracture. A fractured hanger can cause loss of control of the trailer and increase crash risk. Starcraft dealers will inspect and replace the hangers for free.
What should I do if my 2014 Starcraft Ar-One, Travel Star Exp, or Autumn Ridge is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V288. If it is, contact a Starcraft dealer to schedule the frame spring hanger inspection. The dealer will replace the hangers if needed, and the recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to owners. For recall 14V288, Starcraft dealers will inspect the frame spring hangers and replace them if needed free of charge.
What is the safety risk?
The safety risk is loss of control while towing. The frame spring hangers support the trailer suspension, and a hanger fracture can affect trailer control and increase crash risk. Confirm your VIN, then arrange the free dealer inspection and repair.
What if I bought this Starcraft trailer used?
The free recall repair still applies. Safety recalls follow the trailer, not the first owner. Check your VIN to confirm whether your 2014 Starcraft trailer is included, then call a Starcraft dealer or Starcraft customer service at 1-800-945-4787 with recall 14V288.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V288000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 14V288 |
| NHTSA recall # (full) | 14V288000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →