Recall 14V269 covers 28 2012-2014 Eldorado Aerotech 240 vehicles with wheelchair lift cables that can short. The cover kit is free.
Eldorado is recalling 28 2012-2014 Aerotech 240 vehicles equipped with certain Ricon S and K series wheelchair lifts because the armored pendant cable can interfere with the lift. If the cable contacts an uncovered or improperly covered power lug, a short circuit can result in a fire, and the Eldorado dealer repair will be free once available.
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What's wrong?
The wheelchair lift on 2012-2014 Eldorado Aerotech 240 vehicles is adaptive mobility equipment that raises and lowers a wheelchair between the ground and the bus floor. The pendant cable is the control cable for the lift hand control. On the affected Ricon S series and K series lifts, that cable has optional armor around it for protection.
The problem is the cable position. The armored pendant cable does not clear the wheelchair lift as designed, so it can get into the lift's path while the lift is moving. When the cable interferes with the lift, the lift cannot operate cleanly and the person using it can be left in an unsafe loading or unloading position.
There is no warning sign before failure. Check the cable routing near the lift, and treat any contact between the armored cable and moving lift parts as a reason to stop using the lift until it is inspected.
Who's affected?
Spans the 2012, 2013, and 2014 Aerotech 240, all tied to the same adaptive equipment component.
| 2012 Eldorado Aerotech 240 | Equipment adaptive/mobility |
|---|---|
| 2014 Eldorado Aerotech 240 | Equipment adaptive/mobility |
| 2013 Eldorado Aerotech 240 | Equipment adaptive/mobility |
| Units affected | 28 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A wheelchair lift cable that does not clear the lift can touch the power lug. Without a proper nonconductive cover, that contact can short the circuit and start a fire. Schedule the recall work soon and avoid using the lift until the cable and cover are corrected. Repair will be free at any franchised Eldorado dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2014 Eldorado Aerotech 240 is included in this recall.
- Confirm whether Eldorado or Ricon has sent the free supplemental cover kit and instructions.
- Contact Eldorado customer service at 1-800-850-1287 if you have not received the kit, and reference recall number 14V269.
- Install the supplemental cover kit that keeps the armored wheelchair-lift cable away from the power lug.
- Avoid using the wheelchair lift until the cable cover is installed and the cable clears the lift path.
What happens at the repair
The remedy listed for this recall is a supplemental cover kit for the Ricon wheelchair lift cable, not a standard parts replacement at the service bay. Eldorado notified owners, and Ricon sent the cover kit and instructions free of charge after the recall began on July 17, 2014. If your Aerotech 240 still needs this recall completed, contact an Eldorado service desk or Ricon customer service and ask for the free supplemental cover kit for recall 14V269. Follow the included instructions before using the affected wheelchair lift setup again.
Timeline
| May 21, 2014 | NHTSA published the recall |
|---|---|
| July 17, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V269?
Recall 14V269 covers 28 2012-2014 Eldorado Aerotech 240 vehicles equipped with certain Ricon S series and K series wheelchair lifts. The armored pendant cable can contact the lift power lug if the nonconductive cover is missing or installed incorrectly, creating a fire risk.
What should I do if my 2012-2014 Eldorado Aerotech 240 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V269. If it is, contact Eldorado customer service at 1-800-850-1287 and reference recall 14V269. Ricon provides the supplemental cover kit and instructions free of charge.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 14V269, Ricon provides the supplemental cover kit and instructions free of charge for the affected wheelchair lift cable condition.
What is the safety risk?
The safety risk is fire. If the armored pendant cable contacts the wheelchair lift power lug and the nonconductive cover is missing or installed incorrectly, a short circuit can occur. The free remedy adds the supplemental cover kit and instructions for the affected lift.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V269000 |
|---|---|
| Eldorado customer service | 1-800-850-1287 |
| NHTSA recall # | 14V269 |
| NHTSA recall # (full) | 14V269000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →