Recall 14V266 covers 1,339,355 2009-2014 Enclave, Acadia, Outlook, and Traverse vehicles for seatbelt-cable separation. Dealer inspection and repair are free.
Recall 14V266 covers 1,339,355 2009-2014 Buick Enclave, GMC Acadia, Saturn Outlook, and Chevrolet Traverse vehicles because the flexible steel cable for the front seatbelt can fatigue and separate. If that happens, the seatbelt can fail to properly restrain the occupant in a crash, and the dealer repair will be free once available.
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What's wrong?
The front outboard seat belt in the 2009-2014 Enclave, Acadia, Outlook, and Traverse uses a flexible steel cable at the anchor point. That cable connects the belt assembly to the driver or front passenger seating position, so the belt can hold the occupant in place while still allowing normal seat movement and daily use.
On affected vehicles, that steel cable fatigues over time. Fatigue means the metal weakens after repeated bending and loading. As the cable weakens, strands in the cable separate until the connection between the seat belt and the front outboard seat is no longer intact. A separated cable leaves that seating position without the belt connection it was designed to have.
There is no warning sign before failure. The cable issue is not described as a dashboard-light problem, and the filing does not give an owner-visible symptom to watch for before the cable separates.
Who's affected?
Spans Enclave, Acadia, Outlook, and Traverse SUVs across 2009-2014, all tied to the seat belt component.
| 2009 Buick Enclave | seat belt |
|---|---|
| 2009 GMC Acadia | seat belt |
| 2009 Saturn Outlook | seat belt |
| 2009 Chevrolet Traverse | seat belt |
| 2010 Saturn Outlook | seat belt |
| 2010 Buick Enclave | seat belt |
| 2010 Chevrolet Traverse | seat belt |
| 2010 GMC Acadia | seat belt |
| 2011 GMC Acadia | seat belt |
| 2011 Buick Enclave | seat belt |
| 2011 Chevrolet Traverse | seat belt |
| 2012 Buick Enclave | seat belt |
| 2012 Chevrolet Traverse | seat belt |
| 2012 GMC Acadia | seat belt |
| 2013 Buick Enclave | seat belt |
| 2013 Chevrolet Traverse | seat belt |
| 2013 GMC Acadia | seat belt |
| 2014 Chevrolet Traverse | seat belt |
| 2014 GMC Acadia | seat belt |
| 2014 Buick Enclave | seat belt |
| Units affected | 1,339,355 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A fatigued steel cable in the seatbelt can separate. If it separates, the belt will not properly restrain the person in that seat, increasing injury risk in a crash. There is no warning sign before failure, so schedule the inspection and repair promptly if your VIN is included. Repair will be free at any franchised Buick dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2014 Buick Enclave, Acadia, Outlook, or Traverse is included in this recall.
- Contact Buick customer service or a franchised Buick dealer to confirm the current repair opening before scheduling.
- Schedule the free front seat belt cable and lap pretensioner inspection, repair, and replacement once the dealer confirms parts are available.
- Bring the recall notice if Buick has mailed one. If not, reference recall number 14V266 when you call.
- Use every seat belt normally until the repair, but schedule service promptly because a separated front seat belt cable reduces crash restraint.
What happens at the repair
At the dealer, a Buick technician will inspect the front outboard seatbelt lap pretensioner. If the flexible steel cable or pretensioner assembly needs repair, the technician will repair it or replace the lap pretensioner. When this recall opened, parts were not available, so the final dealer repair is free once parts are available. Owner notices for the 2009-2010 model years and interim notices for 2011-2014 vehicles were mailed on July 11, 2014.
Timeline
| May 20, 2014 | NHTSA published the recall |
|---|---|
| July 11, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V266?
Recall 14V266 covers 1,339,355 2009-2014 Buick Enclave, Acadia, Outlook, and Traverse vehicles with a front seat belt cable that can fatigue and separate over time. Buick dealers will inspect the lap pretensioner and repair or replace it for free.
What should I do if my 2009-2014 Buick Enclave, Acadia, Outlook, or Traverse is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V266. If it is, contact a franchised Buick dealer and ask for the lap pretensioner inspection and repair under recall 14V266. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 14V266, Buick dealers inspect the affected lap pretensioner and repair or replace it free of charge.
What is the safety risk?
The risk is that a fatigued seat belt cable separates and the seat belt does not properly restrain the front-seat occupant in a crash. That raises injury risk. The repair path is to confirm your VIN and have the dealer complete the free seat belt repair.
What if I bought this vehicle used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2009-2014 Buick Enclave, Acadia, Outlook, or Traverse is included, then reference recall 14V266 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V266000 |
|---|---|
| Buick customer service | 1-800-222-1020 |
| NHTSA recall # | 14V266 |
| NHTSA recall # (full) | 14V266000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →