If your 2014 Cadillac Cts VIN is in recall 14V253, Cadillac will replace the front wiper module free at a franchised Cadillac dealer.
Cadillac is recalling 19,225 2014 Cts vehicles because a jump start after ice or snow blocks active windshield wipers can leave the wipers inoperative. That failure reduces driver visibility and raises crash risk; the Cadillac dealer repair will be free once available.
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What's wrong?
The windshield wiper system on the 2014 Cadillac Cts uses a switch, wiring, and wiper motor to move the blades across the glass when the driver turns the wipers on. The switch tells the system what setting the driver selected, the wiring carries that command and power, and the motor supplies the force that moves the wiper arms. The system needs to recover correctly after the vehicle loses battery power.
The problem starts when the vehicle is shut off while the wipers are still selected on and the blades are physically blocked, such as by ice or snow. If the battery then goes dead and the vehicle is jump started, the wiper system does not come back online as expected. The result is inoperative windshield wipers after the restart, even though the driver left wiper function selected.
There is no warning sign before failure. The owner first notices the defect when the vehicle is jump started and the windshield wipers do not operate.
Who's affected?
The scope separates the wiper system into switch wiring and motor components, both tied to the same windshield wiper function.
| 2014 Cadillac Cts | wiper system |
|---|---|
| 2014 Cadillac Cts | wiper system |
| Units affected | 19,225 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
A failed windshield wiper system reduces the driver's view of the road and increases the risk of a crash. If the wipers stop working, pull over where it is safe and schedule service before driving in wet weather. Repair will be free at any franchised Cadillac dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Cadillac Cts is included in this recall.
- Contact a franchised Cadillac dealer and ask about the free front wiper module replacement.
- Bring the recall notice if Cadillac mailed one. If not, reference recall number 14V253 when you call.
- Avoid driving in rain, snow, or ice until the wiper module is replaced, since inoperative wipers reduce visibility.
What happens at the repair
At the dealer, a Cadillac technician will replace the front wiper module. The module controls windshield wiper operation, so replacing it addresses the condition that leaves the wipers inoperative after a jump start when the wipers were left on and then restricted. The final dealer repair will be free once available, and parts and labor are covered under recall 14V253.
Timeline
| May 15, 2014 | NHTSA published the recall |
|---|---|
| July 14, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V253?
Recall 14V253 covers 19,225 2014 Cadillac Cts vehicles with a windshield-wiper module defect. If the vehicle is jump started after the battery dies while the wipers are left on and restricted by ice or snow, the wipers can become inoperative. Cadillac dealers replace the front wiper module for free.
What should I do if my 2014 Cadillac Cts is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V253. If it is, contact a franchised Cadillac dealer and schedule the front wiper module replacement. Reference recall number 14V253 or Cadillac recall number 14157 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Cadillac dealers replace the front wiper module free of charge under recall 14V253. You can also call Cadillac customer service at 1-800-458-8006 with recall number 14157.
What is the safety risk?
The safety risk is reduced visibility if the windshield wipers stop working. Recall 14V253 states that an inoperative windshield wiper system can decrease the driver's visibility and increase crash risk. If your VIN is included, schedule the free wiper module replacement with a franchised Cadillac dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V253000 |
|---|---|
| Cadillac customer service | 1-800-458-8006 |
| NHTSA recall # | 14V253 |
| NHTSA recall # (full) | 14V253000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →