Recall 14V248 covers 2,303 2007-2014 Jerr-Dan Standard Duty Wrecker vehicles for underlift boom tilt-cylinder drift. Repair will be free once available.
Jerr-Dan is recalling 2,303 2007-2014 Standard Duty Wrecker vehicles because the underlift boom tilt cylinder can drift down while towing another vehicle. If that happens, the towed vehicle can contact the road surface and raise crash risk, and the dealer repair will be free once Jerr-Dan makes it available.
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What's wrong?
The underlift boom tilt cylinder on a 2007-2014 Jerr-Dan Standard Duty Wrecker is part of the wheel-lift equipment used to hold a towed vehicle at the proper angle. The cylinder controls the tilt of the underlift boom, so the wrecker can keep the lifted end of the disabled vehicle steady while it is being moved.
On affected wreckers, that cylinder does not hold the selected tilt position as designed. While a vehicle is being towed, the underlift boom can drift downward. That changes the height and angle of the towed vehicle, which means the equipment is no longer holding the load in the position the operator set.
There is no warning sign before failure. The boom can appear correctly positioned during hookup, then begin to settle while the tow is underway.
Who's affected?
Spans the Standard Duty Wrecker line across the 2007-2014 model years, all tied to the same wrecker and wheel lift devices.
| 2008 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
|---|---|
| 2011 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
| 2007 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
| 2012 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
| 2014 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
| 2013 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
| 2009 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
| 2010 Jerr-Dan Standard Duty Wrecker | Wrecker and wheel lift devices |
| Units affected | 2,303 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the underlift boom tilt cylinder drifts down during towing, the towed vehicle can contact the road surface and increase the risk of a crash. Avoid towing loads that show underlift drop or ride too low, and arrange repair before returning the wrecker to regular towing service. Repair will be free at any franchised Jerr-Dan dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2014 Jerr-Dan Standard Duty Wrecker is included in this recall.
- Call Jerr-Dan customer service at 1-800-926-9666 to confirm current repair instructions for recall number 14V248.
- Ask when the free underlift tilt circuit counterbalance valve repair is open; that repair addresses the underlift boom tilt cylinder drift during towing.
- Keep towing loads secured and stop using the underlift if the boom tilt cylinder drifts down while towing.
- Bring the owner notice Jerr-Dan mailed on July 7, 2014, if you have it.
What happens at the repair
Jerr-Dan has identified the dealer repair: a Jerr-Dan technician replaces the underlift tilt circuit counterbalance valve. That valve controls hydraulic pressure in the underlift tilt circuit, the area involved when the boom tilts during towing. Because the final remedy is not listed as available yet, do not treat this as a repair that is ready to schedule. Parts and labor will be covered once Jerr-Dan opens the dealer repair.
Timeline
| May 13, 2014 | NHTSA published the recall |
|---|---|
| July 7, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V248?
Recall 14V248 covers 2,303 2007-2014 Jerr-Dan Standard Duty Wreckers with an underlift boom tilt cylinder that can drift down during towing. If that happens, the vehicle being towed can contact the road surface, increasing crash risk. Jerr-Dan dealers replace the underlift tilt circuit counterbalance valve for free.
What should I do if my 2007-2014 Jerr-Dan Standard Duty Wrecker is on this recall?
Check your VIN to confirm your specific wrecker is included in recall 14V248. If it is, contact a Jerr-Dan dealer or Jerr-Dan customer service at 1-800-926-9666 to arrange the counterbalance valve replacement. Reference recall 14V248 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jerr-Dan's remedy says dealers will replace the underlift tilt circuit counterbalance valve free of charge.
What is the safety risk?
The risk is during towing. If the underlift boom tilt cylinder drifts down, the vehicle being towed can contact the road surface, increasing the risk of a crash. The repair addresses the underlift tilt circuit counterbalance valve.
What if I bought this Jerr-Dan wrecker used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm inclusion in recall 14V248, then contact a Jerr-Dan dealer or Jerr-Dan customer service with the recall number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V248000 |
|---|---|
| Jerr-Dan customer service | 1-800-926-9666 |
| NHTSA recall # | 14V248 |
| NHTSA recall # (full) | 14V248000 |
Source documents
-
Download Owner Notification Letter (PDF)
-
Download Recall Report (PDF)
-
Download Quarterly Report (PDF)
-
Download Defect / Noncompliance Notice (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →