Recall 14V245 affects 137,500 2011-2014 Hyundai Tucson vehicles for loose driver air bag mounting bolts. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 137,500 2011-2014 Tucson SUVs because the air bag assembly in the steering wheel can loosen from its mounting. If the driver crashes, an improperly mounted air bag can raise injury risk, and the Hyundai dealer repair will be free once available.
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What's wrong?
The steering wheel air bag assembly in a 2011-2014 Hyundai Tucson is the driver air bag module mounted inside the center of the steering wheel. In normal use, it stays fixed in place until a crash sensor commands deployment, then it inflates from the proper position in front of the driver.
On affected Tucson vehicles, that air bag assembly does not stay secured to its steering wheel mounting. The assembly can come loose from the place that is supposed to hold it. That leaves the module out of its intended position, which is not how the driver air bag is designed to sit or deploy.
Hyundai did not list a driver-visible warning sign for this recall. There is no warning sign before failure.
Who's affected?
Spans the 2011, 2012, 2013, and 2014 Tucson model years, all tied to the air bag system.
| 2011 Hyundai Tucson | air bag system |
|---|---|
| 2012 Hyundai Tucson | air bag system |
| 2013 Hyundai Tucson | air bag system |
| 2014 Hyundai Tucson | air bag system |
| Units affected | 137,500 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A driver air bag assembly that is not properly mounted can leave the driver with less protection in a crash. This increases the risk of injury. Confirm your VIN and schedule dealer service if your vehicle is included. Repair will be free at any franchised Hyundai dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2014 Hyundai Tucson is included in this recall.
- Contact a franchised Hyundai dealer for current repair timing before driving in for service.
- Schedule the free driver's air bag inspection and bolt-tightening repair that secures the steering-wheel air bag assembly.
- Bring the recall notice if Hyundai mailed one. If not, reference recall number 14V245 when you call.
- Call Hyundai customer service at 1-800-633-5151 with questions about the recall.
What happens at the repair
At the dealer, a Hyundai technician inspects the bolts that secure the driver's air bag assembly in the steering wheel and tightens them as needed. Hyundai's remedy says the inspection and bolt tightening are free of charge. The repair is meant to keep the air bag assembly properly mounted so it does not loosen from the steering wheel. Hyundai lists recall 118 for this dealer process.
Timeline
| May 9, 2014 | Owner notification mailed |
|---|---|
| May 13, 2014 | NHTSA published the recall |
Frequently asked questions
What is recall 14V245?
Recall 14V245 covers 137,500 2011-2014 Hyundai Tucson vehicles with a driver's air bag assembly that can come loose from its steering-wheel mounting. In a crash, an improperly mounted air bag raises the driver's injury risk. Hyundai dealers inspect and tighten the air bag mounting bolts for free.
What should I do if my 2011-2014 Hyundai Tucson is on this recall?
Check your VIN to confirm your specific Tucson is included in recall 14V245. If it is, contact a franchised Hyundai dealer to schedule the driver's air bag bolt inspection and tightening. Reference recall 14V245 or Hyundai recall number 118 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Hyundai's remedy says dealers will inspect and tighten the bolts that secure the driver's air bag assembly free of charge at any franchised Hyundai dealer.
What is the safety risk?
The risk is higher driver injury in a crash. The driver's air bag assembly can loosen from its steering-wheel mounting, which means the air bag is not properly secured when it is needed. Hyundai's repair tightens the mounting bolts so the assembly is secured correctly.
What if I bought my Hyundai Tucson used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2011-2014 Tucson is included, then call a franchised Hyundai dealer and reference recall 14V245 or Hyundai recall number 118.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V245000 |
|---|---|
| Hyundai customer service | 1-800-633-5151 |
| NHTSA recall # | 14V245 |
| NHTSA recall # (full) | 14V245000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →