Recall 14V241 affects 18 2013 Turtle Top Vanterra and Odyssey buses with Ricon wheelchair-lift cable routing that can short. Ricon's cover kit is free.
Turtle Top is recalling 18 2013 Vanterra and Odyssey transit buses equipped with certain Ricon S series and K series wheelchair lifts. The armored pendant cable can contact a power lug on the lift, creating a short circuit and fire risk, and the Turtle Top dealer repair will be free once available.
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What's wrong?
On affected 2013 Turtle Top Vanterra and Odyssey transit buses, the part involved is the wheelchair lift hand-control pendant and its optional armored cable. The pendant is the control a driver or attendant uses to operate the Ricon S series or K series wheelchair lift, and the cable carries that control connection while the lift moves through its cycle.
The problem is cable routing. The armored pendant cable is positioned where it does not clear the wheelchair lift. As the lift deploys, stows, raises, or lowers, the cable can interfere with the lift path instead of staying clear of the moving equipment. That interference can stop the lift from operating as intended or damage the cable connection, and the recall repair is free through Turtle Top.
There is no warning sign before failure. No dashboard light, sound, or other driver-facing symptom is identified for this defect before the cable interferes with lift operation.
Who's affected?
Vanterra and Odyssey use the same adaptive/mobility equipment scope for this recall.
| 2013 Turtle Top Vanterra | Equipment adaptive/mobility |
|---|---|
| 2013 Turtle Top Odyssey | Equipment adaptive/mobility |
| Units affected | 18 |
A matching 2013 Turtle Top Vanterra or Odyssey does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A cable that contacts the wheelchair lift power lug can short circuit if its nonconductive cover is missing or installed incorrectly, increasing fire risk. Until the cover kit is installed, keep the lift area clear and address damage promptly. Repair will be free at any franchised Turtle Top dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Turtle Top Vanterra or Odyssey is included in this recall.
- Contact Turtle Top customer service to confirm the free supplemental cover kit and instructions for the Ricon wheelchair-lift cable.
- Reference recall number 14V241 when you call so the service desk can match your bus to the wheelchair-lift cable recall.
- Request the supplemental cover kit that keeps the armored cable from contacting the wheelchair-lift power lug.
- Keep the wheelchair lift out of service until the cable clearance and cover installation are confirmed.
What happens at the repair
Turtle Top's remedy path is a free supplemental cover kit for the affected Ricon S series and K series wheelchair lifts. Turtle Top notifies owners, and Ricon sends the cover kit with installation instructions at no charge. The filing does not list a dealer repair time or a separate dealer procedure. If you need help with the kit or installation instructions, contact Turtle Top customer service or Ricon Customer Service using the recall notice details. The listed remedy began in June 2014.
Timeline
| May 8, 2014 | NHTSA published the recall |
|---|---|
| June 11, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V241?
Recall 14V241 covers 18 2013 Turtle Top Vanterra and Odyssey transit buses equipped with certain Ricon S series and K series wheelchair lifts. The armored pendant cable can contact the lift power lug, creating short-circuit and fire risk. Ricon will provide a supplemental cover kit free of charge.
What should I do if my 2013 Turtle Top Vanterra or Odyssey is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V241. If it is, contact Turtle Top customer service at 1-800-296-2105 and ask for the free Ricon supplemental cover kit and instructions. Reference recall number 14V241 when you call.
Is the recall repair free?
Yes. Turtle Top's recall remedy says Ricon will send the supplemental cover kit and instructions free of charge. Federal recall law requires the manufacturer to provide the recall remedy at no cost for affected vehicles.
What is the safety risk in recall 14V241?
The safety risk is fire from an electrical short circuit. In recall 14V241, the armored pendant cable for the wheelchair lift can contact the power lug if the nonconductive cover is missing or installed incorrectly.
What if I bought this Turtle Top bus used?
The free recall remedy still applies. Ownership history does not remove an open safety recall. Check your VIN to confirm whether your 2013 Turtle Top Vanterra or Odyssey is included, then contact Turtle Top with recall number 14V241.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V241000 |
|---|---|
| Turtle Top customer service | 1-800-296-2105 |
| NHTSA recall # | 14V241 |
| NHTSA recall # (full) | 14V241000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →