Recall 14V233 affects 101 2014 Keystone Dutchmen Infinity fifth wheel trailers because interior steps can fracture. Repair is free at any franchised Keystone dealer.
Keystone is recalling 101 2014 Dutchmen Infinity fifth wheel trailers because the leading edge of the interior steps can fracture. A broken step can cause a person to fall and increase the risk of injury; the Keystone dealer repair will be free once available.
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What's wrong?
The interior steps in the 2014 Keystone Dutchmen Infinity trailer are the built-in steps people use to move between floor levels inside the RV. The leading edge is the front lip of each step, where a foot lands first and where body weight concentrates as someone climbs or steps down.
In this recall, that front edge is the part that fractures. Keystone's filing does not identify a separate part name or root cause, so the owner-facing problem is simple: the step surface that should stay solid under normal use breaks at its front edge. Once that edge fractures, the step no longer gives the same stable footing.
There is no warning sign before failure. Treat any crack, looseness, or flex at the front edge of the step as a reason to stop using that step until it is inspected.
Who's affected?
| 2014 Keystone Dutchmen Infinity | Recreational vehicle/trailer |
|---|---|
| Units affected | 101 |
Not every 2014 Keystone Dutchmen Infinity trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Fractured interior steps can cause a person to fall, increasing the risk of injury. Use the steps carefully, and stop using any step that looks cracked, loose, or unstable until the dealer repair is complete. Repair will be free at any franchised Keystone dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Keystone Dutchmen Infinity is included in this recall.
- Contact Keystone customer service at 1-866-425-4369 to confirm the repair path for recall number 14V233.
- Ask a franchised Keystone dealer about the free interior-step brace kit that supports the steps so the leading edge does not fracture.
- Bring the recall notice if Keystone mailed one, or reference recall number 14V233 when you call.
- Use care on the interior steps until the brace kit is installed.
What happens at the repair
At the dealer, a Keystone technician installs a brace kit that adds support to the interior steps, where the leading edge can fracture. The remedy notice says Keystone began owner notifications in June 2014. Because the current remedy status is not listed, confirm campaign availability with a Keystone dealer before scheduling. Once available for your VIN, the dealer repair is free under recall 14V233, including parts and labor.
Timeline
| May 5, 2014 | NHTSA published the recall |
|---|---|
| June 9, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V233?
Recall 14V233 covers 101 2014 Keystone Dutchmen Infinity fifth wheel trailers with interior steps whose leading edge can fracture. If the steps fracture, a person can fall and be injured. Keystone dealers install a brace kit to support the steps for free.
What should I do if my 2014 Keystone Dutchmen Infinity is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V233. If it is, contact a Keystone dealer to schedule the step brace kit installation. Reference recall number 14V233 or Keystone recall number 14-206 when you call.
Is the recall repair free?
Yes. Keystone says dealers will install the brace kit free of charge, and federal recall law requires the manufacturer to repair the safety defect at no cost. The repair adds support to the interior steps.
What is the safety risk?
The safety risk is a fall injury inside the trailer. The leading edge of the interior steps can fracture, and a person using the steps can fall. The free dealer repair adds a brace kit for additional step support.
What if I bought my Keystone Dutchmen Infinity used?
The free recall repair still applies. Recall eligibility follows the trailer, not the first owner. Check your VIN to confirm whether your specific Dutchmen Infinity is included, then call a Keystone dealer with recall number 14V233.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V233000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 14V233 |
| NHTSA recall # (full) | 14V233000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →