Recall 14V232 affects 14 2013-2014 Ford E-150 and E-250 transit buses for wheelchair-lift cable fire risk. Ricon supplies the cover kit free.
Ford recall 14V232 covers 14 2013-2014 E-250 and E-150 transit buses with Ricon wheelchair lifts because the armored pendant cable can sit where it does not clear the lift. If the cable contacts the power lug without a proper nonconductive cover, a short circuit can start a fire; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on the 2013-2014 Ford E-150 and E-250 transit buses is the platform system that raises and lowers a wheelchair at the vehicle door. The lift is controlled through a pendant, a handheld control connected by a cable. On these buses, the recalled setup involves Ricon S series and K series lifts with an optional armored pendant cable.
The armored cable is supposed to stay clear of the moving lift parts while the platform deploys and stows. In the recalled configuration, the cable can be routed or positioned where it does not clear the lift. When the lift moves, the cable can sit in the lift's path instead of staying out of the mechanism.
An owner or driver is not given a built-in warning before the cable interferes with the lift. There is no warning sign before failure.
Who's affected?
Covers E-150 and E-250 vans across the 2013 and 2014 model years, all tied to adaptive/mobility equipment.
| 2013 Ford E-250 | Equipment adaptive/mobility |
|---|---|
| 2014 Ford E-250 | Equipment adaptive/mobility |
| 2013 Ford E-150 | Equipment adaptive/mobility |
| 2014 Ford E-150 | Equipment adaptive/mobility |
| Units affected | 14 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An improperly routed wheelchair lift cable can contact the power lug if the nonconductive cover is missing or installed wrong. That contact can create a short circuit and result in a fire. Schedule the recall repair soon and avoid using the lift if wiring looks exposed. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Ford E-250 or E-150 is included in this recall.
- Contact Ford customer service to confirm whether the free supplemental cover kit and instructions have been sent for your vehicle.
- Reference recall number 14V232 when you call so the service desk can find the correct wheelchair-lift cable recall.
- Install the supplemental nonconductive cover kit before using the Ricon wheelchair lift again, since the armored pendant cable can contact the power lug and cause a short circuit.
- Keep the lift out of service until the cable has clearance from the wheelchair lift and the cover kit is installed correctly.
What happens at the repair
The remedy does not list an in-shop Ford technician repair. Mobility notifies owners, and Ricon sends a supplemental cover kit with instructions at no charge. Because the remedy status is not marked available, treat scheduling details as unconfirmed until your VIN is matched and the dealer or lift supplier confirms the next step. If a dealer repair opens for your vehicle, parts and labor are covered under the recall.
Timeline
| May 2, 2014 | NHTSA published the recall |
|---|---|
| June 4, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V232?
Recall 14V232 covers 14 2013-2014 Ford E-250 and E-150 transit buses modified with certain Ricon S series and K series wheelchair lifts. The armored pendant cable can sit where it does not clear the lift, creating a short-circuit and fire risk.
What should I do if my 2013-2014 Ford E-250 or E-150 is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V232. If it is, contact the recall support line at 1-800-769-8267 and reference campaign 14V232. Ricon provides the supplemental cover kit and instructions free of charge.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be provided at no cost. For recall 14V232, Ricon provides the supplemental cover kit and installation instructions free of charge for included 2013-2014 Ford E-250 and E-150 buses.
What is the safety risk in recall 14V232?
The risk is a short circuit and fire. If the armored pendant cable does not clear the wheelchair lift, it can contact the power lug. Without a correctly installed nonconductive cover, that contact can create the electrical short described in recall 14V232.
What if I bought this Ford bus used?
The free remedy still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2013-2014 Ford E-250 or E-150 is included, then reference recall 14V232 when you call for the cover kit and instructions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V232000 |
|---|---|
| Ford customer service | 1-800-769-8267 |
| NHTSA recall # | 14V232 |
| NHTSA recall # (full) | 14V232000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →