Recall 14V228 affects 37 2013 Coach And Equipment Metro Lite and Phoenix buses for wheelchair-lift cable short-circuit fire risk. The Ricon cover kit is free.
Coach And Equipment is recalling 37 2013 Metro Lite and Phoenix transit buses because an armored wheelchair-lift pendant cable can be positioned where it does not clear the lift. If the cable contacts the power lug without a proper nonconductive cover, a short circuit can start a fire; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on the 2013 Coach And Equipment Metro Lite and Phoenix buses is the mobility equipment that raises and lowers a wheelchair user between the ground and the bus floor. A pendant is the handheld control used to operate that lift. On buses equipped with the optional armored pendant cable, the cable has to stay clear of the lift's moving path so the lift can travel without catching on the control wiring.
In this recall, the armored pendant cable is routed where it does not clear the wheelchair lift. As the lift moves, the cable can interfere with the lift instead of staying outside the moving area. That interference means the lift and its control cable are not working with the clearance the system needs.
There is no warning sign before failure in the recall filing. If the lift area looks crowded by the pendant cable, treat that as a service issue and have the dealer inspect the routing.
Who's affected?
Covers the Metro Lite and Phoenix in the 2013 model year, both listed under the same adaptive/mobility equipment component.
| 2013 Coach And Equipment Metro Lite | Equipment adaptive/mobility |
|---|---|
| 2013 Coach And Equipment Phoenix | Equipment adaptive/mobility |
| Units affected | 37 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the lift cable contacts the power lug and lacks a proper nonconductive cover, a short circuit can start a fire. No warning sign is listed, so if your VIN is included, schedule the repair soon and follow lift-use instructions from the repair provider. Repair will be free at any franchised Coach And Equipment dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Coach And Equipment Metro Lite or Phoenix is included in this recall.
- Ask Coach And Equipment customer service whether the free Ricon wheelchair-lift cable cover kit has been issued for your VIN.
- Reference recall number 14V228 when you call, and keep any owner notice with your vehicle records.
- Inspect the wheelchair-lift area before use and stop using the lift if the armored pendant cable contacts the lift or power lug.
- Install the supplemental nonconductive cover kit using the supplied instructions, or have Coach And Equipment direct you to qualified service for the wheelchair-lift cable cover repair.
What happens at the repair
Coach And Equipment's remedy describes a free supplemental cover kit from Ricon for the wheelchair lift pendant cable, with instructions sent to the owner. The kit is meant to keep the armored pendant cable clear of the lift. The final dealer repair is free once available, and parts or instructions tied to this recall are provided at no charge. The remedy filing listed the recall start for June 2014. Contact Coach And Equipment customer service if you need the kit, instructions, or dealer guidance for an affected 2013 Metro Lite or Phoenix bus.
Timeline
| May 1, 2014 | NHTSA published the recall |
|---|---|
| May 2, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V228?
Recall 14V228 covers 37 2013 Coach And Equipment Metro Lite and Phoenix transit buses equipped with certain Ricon S-series and K-series wheelchair lifts. The armored pendant cable can interfere with the lift and contact the power lug, creating a fire risk.
What should I do if my 2013 Coach And Equipment Metro Lite or Phoenix is on this recall?
Check your VIN to confirm whether your specific bus is included in recall 14V228. If it is, contact Coach And Equipment customer service at 1-315-536-2321 or Ricon Customer Service at 1-800-322-2884 and reference recall 14V228.
Is the recall repair free?
Yes. Coach And Equipment states that Ricon will send owners a supplemental cover kit and instructions free of charge. Federal recall law requires the manufacturer to provide the recall remedy at no cost for included vehicles.
What is the safety risk?
The risk is fire from a short circuit. If the armored pendant cable does not clear the wheelchair lift, it can contact the power lug. Without a nonconductive cover, or with a cover installed incorrectly, that contact can create a short circuit.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V228000 |
|---|---|
| Coach And Equipment customer service | 1-315-536-2321 |
| NHTSA recall # | 14V228 |
| NHTSA recall # (full) | 14V228000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →