Recall 14V217 covers 112 2013-2014 E-One Typhoon, Quest, and Cyclone Ii chassis for faulty VIM software. Repair is free at any franchised E-One dealer.
E-One is recalling 112 2013-2014 Typhoon, Quest, and Cyclone Ii fire fighting chassis because Vehicle Input Module (VIM) software can keep brake lights illuminated when the vehicle is not braking and disrupt idle control for auxiliary equipment. Brake lights that stay on can confuse nearby drivers and increase crash risk, and the E-One dealer repair will be free once available.
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What's wrong?
The Vehicle Input Module, or VIM, on 2013-2014 E-One Typhoon, Quest, and Cyclone Ii fire fighting chassis is an electrical control module. The affected module is part number 508875. It supplies programming inputs that help monitor and control vehicle functions, including brake lights, warning indicators, and some electrical interlock functions.
On affected chassis, the problem is in the VIM software. The module is supposed to process those inputs and keep the connected electrical functions working as commanded. When the software defect appears, the brake lights and other electrical operations do not operate as intended. The recall does not identify a separate broken wire, lamp, or owner-caused condition.
There is no warning sign before failure. Because the defect is inside the module software, the driver is not given a dependable in-cab signal before the brake lights or related electrical functions stop operating correctly.
Who's affected?
Spans Typhoon, Quest, and Cyclone Ii trucks across the 2013 and 2014 model years, all tied to electrical system software.
| 2013 E-One Typhoon | electrical system software |
|---|---|
| 2013 E-One Quest | electrical system software |
| 2014 E-One Typhoon | electrical system software |
| 2014 E-One Quest | electrical system software |
| 2013 E-One Cyclone Ii | electrical system software |
| 2014 E-One Cyclone Ii | electrical system software |
| Units affected | 112 |
A matching 2013-2014 E-One Typhoon, Quest, or Cyclone Ii truck does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Brake lights that stay illuminated while the vehicle is moving can make other motorists think the vehicle is slowing or stopping. That raises crash risk. The same VIM software issue can keep engine idle from rising during auxiliary equipment use, reducing performance from aerial devices, generators, and rescue tools. Ask the dealer about the VIM software update. Repair will be free at any franchised E-One dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 E-One Typhoon, Quest, or Cyclone Ii is included in this recall.
- Watch for the E-One owner notice if you do not already have it.
- Contact E-One customer service or a franchised E-One dealer to confirm the free VIM software update for the brake-light and auxiliary-equipment electrical issue.
- Reference recall number 14V217 when you call.
- Use extra caution until E-One confirms the update is complete; brake-light behavior and auxiliary equipment performance are the recall concerns.
What happens at the repair
The filing describes a free dealer software update for the Vehicle Input Module, the module that supplies programming inputs for brake lights, warning indicators, and related electrical functions. Once the repair is available for your VIN, an E-One technician updates the VIM software so those inputs work as intended. Parts and labor are covered under the recall. The recall began on June 12, 2014, so ask the service desk to confirm the campaign status for your specific chassis before arranging service.
Timeline
| April 18, 2014 | NHTSA published the recall |
|---|---|
| June 12, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V217?
Recall 14V217 covers 112 2013-2014 E-One Typhoon, Quest, and Cyclone Ii fire fighting chassis equipped with Vehicle Input Module part number 508875. The software defect can keep brake lights illuminated when the vehicle is not braking and reduce idle support for auxiliary equipment. E-One dealers update the VIM software for free.
What should I do if my 2013-2014 E-One Typhoon, Quest, or Cyclone Ii is on this recall?
Check your VIN to confirm your specific fire fighting chassis is included in recall 14V217. If it is, contact a franchised E-One dealer to schedule the VIM software update. Reference recall number 14V217 when you call, or contact E-One customer service at 1-800-627-5050.
Is the recall repair free?
Yes. E-One dealers update the affected VIM software free of charge under recall 14V217. Federal recall law requires the manufacturer to correct the defect at no cost, and the remedy text confirms that the software update is free.
What is the safety risk?
The defect affects brake-light behavior and auxiliary equipment support. Brake lights that stay illuminated while the vehicle is moving can make other motorists think the vehicle is stopping or slowing, increasing crash risk. If idle does not rise during auxiliary equipment use, aerial devices, generators, and rescue tools can have reduced performance.
When did recall 14V217 begin?
E-One began recall 14V217 on June 12, 2014. Owners with an included 2013-2014 Typhoon, Quest, or Cyclone Ii chassis can contact a franchised E-One dealer for the free VIM software update and use recall number 14V217 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V217000 |
|---|---|
| E-One customer service | 1-800-627-5050 |
| NHTSA recall # | 14V217 |
| NHTSA recall # (full) | 14V217000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →