Recall 14V216 covers 7 2008-2010 Ford E-350 vans with wheelchair lift roll-stop latches that can bend. Repair is free at any franchised Ford dealer.
Recall 14V216 covers 7 2008-2010 Ford E-350 vans equipped with Braun NCL-2 and NVL-2 wheelchair lifts after the outer barrier roll stop latches can bend or become misaligned. An insufficiently latched barrier can let a wheelchair roll off an elevated lift platform, creating an injury risk; the Ford dealer repair will be free once available.
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What's wrong?
The wheelchair lift on the 2008-2010 Ford E-350 is adaptive mobility equipment that raises and lowers a passenger using a wheelchair between the ground and the van floor. The Braun NCL-2 and NVL-2 lifts use an outer barrier at the edge of the platform. Its roll stop latches hold that barrier in place so the wheelchair stays on the platform during lift operation.
On affected E-350 vans, repeated lift use can bend the roll stop latches or move them out of alignment. Once the latch no longer lines up correctly, the outer barrier does not lock the way it was designed to lock. That leaves the lift platform without the same barrier protection at its outer edge during loading or unloading.
There is no warning sign before failure. The latch problem is tied to the physical condition and alignment of the lift hardware, so owners and attendants should treat the lift as the part that needs inspection and repair.
Who's affected?
All listed model years are tied to the same adaptive/mobility equipment component.
| 2010 Ford E-350 | Equipment adaptive/mobility |
|---|---|
| 2009 Ford E-350 | Equipment adaptive/mobility |
| 2008 Ford E-350 | Equipment adaptive/mobility |
| Units affected | 7 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An insufficiently latched roll stop can let a wheelchair occupant defeat the stop or ride over it. When the lift platform is elevated, that creates a fall and injury risk. Use the lift with extra care and schedule the recall work soon. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2010 Ford E-350 is included in this recall.
- Watch for recall instructions from Advanced Wheels or Ford before scheduling service.
- Call Advanced Wheels customer service at 1-860-653-8064 with questions and reference recall number 14V216.
- Ask about the free wheelchair-lift roll-stop latch repair that keeps the outer barrier properly latched.
- Avoid using the wheelchair lift until the roll-stop latch repair is confirmed complete.
What happens at the repair
For this Ford E-350 recall, Braun Corporation notified vehicle owners, and the recalled wheelchair lift parts were replaced with new parts at no charge. If your VIN still shows this campaign open, contact a Ford service desk and ask them to confirm the lift repair path before bringing the van in. The dealer repair will be free once available. The filing does not give a separate repair time, so plan for the service desk to confirm timing when the appointment is set.
Timeline
| April 23, 2014 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 14V216?
Recall 14V216 covers 7 2008-2010 Ford E-350 vans with Braun NCL-2 or NVL-2 wheelchair lifts. The outer barrier roll stop latches can bend or shift out of alignment after frequent use, leaving the barrier insufficiently latched.
What should I do if my 2008-2010 Ford E-350 is on this recall?
Check your VIN to confirm your specific van is included in recall 14V216. If it is, call the recall contact at 1-860-653-8064 and ask whether the roll stop latch parts were already replaced. Reference recall number 14V216 when you call.
Does the recall repair cost anything?
No. Federal recall law requires the recall repair to be completed at no cost, and the source remedy says the recalled lift parts were replaced free of charge. If your van still needs the repair, ask for the roll stop latch replacement tied to recall 14V216.
What is the safety risk?
The listed safety risk is a fall injury to a wheelchair occupant. If the lift platform is elevated and the outer barrier is not latched properly, the wheelchair occupant can ride over the roll stop and fall from the platform.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V216000 |
|---|---|
| Ford customer service | 1-860-653-8064 |
| NHTSA recall # | 14V216 |
| NHTSA recall # (full) | 14V216000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →