Recall 14V204 affects 3,973 2015 Ford F-250 Sd through F-550 Sd trucks for transmission software. Free update at any franchised Ford dealer.
Ford is recalling 3,973 2015 F-250 Sd, F-350 Sd, F-450 Sd, and F-550 Sd trucks because a transmission software error can show "Drive" while the truck briefly engages "Reverse." Unexpected rearward movement raises the risk of a crash, and the Ford dealer repair will be free once available.
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What's wrong?
The transmission control module in the 2015 Ford F-250 Sd, F-350 Sd, F-450 Sd, and F-550 Sd trucks is the computer that tells the automatic transmission which gear to use. When you move the shifter from Park to Drive, the module is supposed to match the gear display with the gear actually engaged in the transmission.
On affected trucks, an error in the transmission control software breaks that match during the shift out of Park. The display can show Drive while the transmission engages Reverse for 1.5 seconds, then shifts into Drive. That short reverse engagement means the truck starts moving the wrong way before the forward gear takes over.
There is no warning sign before failure. The first thing an owner would notice is the truck moving backward after selecting Drive, even though the gear display says Drive.
Who's affected?
Covers four Ford truck models from the 2015 model year, all tied to the automatic transmission control module.
| 2015 Ford F-550 Sd | automatic transmission |
|---|---|
| 2015 Ford F-450 Sd | automatic transmission |
| 2015 Ford F-250 Sd | automatic transmission |
| 2015 Ford F-350 Sd | automatic transmission |
| Units affected | 3,973 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A transmission software error can leave the vehicle in Reverse while the display shows Drive. That mismatch can make the truck move in a direction the driver does not expect, increasing crash risk. Schedule the software update through the dealer. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Ford F-550 Sd, F-450 Sd, F-250 Sd, or F-350 Sd is included in this recall.
- Contact a franchised Ford dealer after confirming your VIN, and ask whether the free transmission software update is open for your truck.
- Reference recall number 14V204 when you call so the dealer can find the correct transmission control software campaign.
- Bring Ford's owner notice if you have it, or tell the service desk the truck can show Drive while briefly engaging Reverse.
- Avoid standing close in front of or behind the truck until the software update is complete.
What happens at the repair
At the dealer, a Ford technician updates the transmission software that controls gear engagement when the truck is shifted from Park to Drive. Ford lists this software update as the recall remedy, and parts and labor are covered under the recall. The final dealer repair will be free once available. Before arranging service, ask the Ford service desk to confirm that the recall is open for your VIN and that the software update is ready for your truck.
Timeline
| April 17, 2014 | NHTSA published the recall |
|---|---|
| May 6, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V204?
Recall 14V204 covers 3,973 2015 Ford F-250 Sd, F-350 Sd, F-450 Sd, and F-550 Sd trucks with transmission control software that can show Drive while briefly engaging Reverse. Ford dealers update the transmission software for free.
What should I do if my 2015 Ford F-250 Sd, F-350 Sd, F-450 Sd, or F-550 Sd is on this recall?
Check your VIN to confirm your specific truck is included in recall 14V204. If it is included, call a franchised Ford dealer and ask for the transmission software update under Ford recall number 14C04. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford dealers update the transmission software free of charge. Reference recall 14V204 or Ford recall number 14C04 when you call the service desk.
What is the safety risk?
The safety risk is unexpected vehicle movement when the display shows Drive but the transmission briefly engages Reverse. That movement increases crash risk. If your VIN is included, schedule the free transmission software update with a Ford dealer.
When did Ford begin this recall repair?
Ford began the recall repair on May 6, 2014. If your 2015 Super Duty truck is included and the software update is still open, a franchised Ford dealer can perform the recall repair for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V204000 |
|---|---|
| Ford customer service | 1-800-392-3673 |
| NHTSA recall # | 14V204 |
| NHTSA recall # (full) | 14V204000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →