Recall 14V200 affects 207 2012-2014 Autocar Xpert vehicles for loose steering column mounting bolts. Repair is free at any franchised Autocar dealer.
Autocar is recalling 207 2012-2014 Xpert vehicles under recall 14V200 because the bolts securing the steering column mounting bracket were not tightened enough. If the column comes loose, steering can become difficult and crash risk increases; the Autocar dealer repair will be free once available.
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What's wrong?
The steering column in a 2012-2014 Autocar Xpert is the shaft and support assembly that connects the steering wheel to the steering gear. A mounting bracket holds that column in position inside the cab. When the bracket is tight, the column stays fixed while the driver turns the wheel and the steering gear moves the front wheels.
On affected Xpert trucks, the bolts that secure the steering column mounting bracket were not tightened to the required torque. A bolt that starts below spec can lose clamp force during normal vibration. Once the bracket no longer holds the column firmly, the steering column can come loose instead of staying fixed in its mount.
There is no warning sign before failure. Because the issue involves the column mounting hardware, treat any looseness around the steering wheel or column as a reason to stop using the truck and contact an Autocar dealer.
Who's affected?
Covers one Xpert model line across three model years, all tied to the steering column.
| 2014 Autocar Xpert | steering column |
|---|---|
| 2013 Autocar Xpert | steering column |
| 2012 Autocar Xpert | steering column |
| Units affected | 207 |
The 2012-2014 Xpert model years narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A loose steering column can make the Autocar Xpert harder to steer and increases the risk of a crash. If the steering feels loose, binds, or changes suddenly, stop in a safe place and call a franchised dealer for guidance. Repair will be free at any franchised Autocar dealer once available.
What should I do?
- Check your VIN to confirm your 2012-2014 Autocar Xpert is included in this recall.
- Contact a franchised Autocar dealer to ask about the free steering-column mounting correction that re-secures the steering column.
- Bring the recall notice if Autocar mailed one. If not, reference recall number 14V200 when you call.
- Call Autocar customer service at 1-765-489-5499 with questions and reference Autocar recall M-1407.
- Drive cautiously until the repair is complete. Leave extra space and stop if the steering feels loose or hard to control.
What happens at the repair
At the dealer, an Autocar technician corrects the steering column mounting by securing the mounting bracket hardware so the column is properly fastened. The filing describes the repair as free under recall 14V200, but it does not confirm current remedy availability in this input. If your VIN is included, ask the Autocar dealer to confirm the repair path before arranging service. The dealer repair will be free once available, with parts and labor covered.
Timeline
| April 23, 2014 | NHTSA published the recall |
|---|---|
| June 20, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V200?
Recall 14V200 covers 207 2012-2014 Autocar Xpert vehicles with steering-column mounting bracket bolts that were below the required torque. If the steering column loosens, steering becomes harder and crash risk increases. Autocar dealers will correct the steering column mounting for free.
What should I do if my 2012-2014 Autocar Xpert is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V200. If it is, call a franchised Autocar dealer or Autocar customer service at 1-765-489-5499 and ask for the steering-column mounting correction. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Autocar's remedy for recall 14V200 says dealers will correct the steering column mounting free of charge.
What is the safety risk?
The safety risk is harder steering if the steering column comes loose. Recall 14V200 says that condition increases the risk of a crash. Confirm your VIN, then arrange the free steering-column mounting repair through a franchised Autocar dealer.
What if I bought my Autocar Xpert used?
The free repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your 2012-2014 Autocar Xpert is included in recall 14V200, then call a franchised Autocar dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V200000 |
|---|---|
| Autocar customer service | 1-765-489-5499 |
| NHTSA recall # | 14V200 |
| NHTSA recall # (full) | 14V200000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →