Recall 14V196 covers 192 2013-2014 Jayco Pinnacle, Eagle Premier, Seneca, and Precept RVs for self-starting microwaves. Electrolux technicians repair it free.
Jayco is recalling 192 2013-2014 Pinnacle, Eagle Premier, Seneca, and Precept motorhomes and fifth wheels because the Electrolux/Frigidaire KG series microwave can start on its own and heat while unattended. If contents are inside, that can start a fire, and the Jayco dealer repair will be free once available.
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What's wrong?
The recalled equipment is the Electrolux/Frigidaire KG series microwave installed in certain 2013-2014 Jayco Pinnacle, Eagle Premier, Seneca, and Precept motorhomes and fifth wheels. A microwave is supposed to stay off until someone uses the controls, then it heats food inside the cooking cavity while the appliance is attended. The control system is meant to keep the oven from energizing on its own.
In these Jayco vehicles, KG series microwaves, models CFMV152CLB and CFMV154CLS, can start without anyone pressing the controls. Once running, the microwave begins heating while unattended. The recall does not identify the internal part that causes the self-start condition, so owners should treat the appliance itself as the suspect equipment until the dealer remedy is completed.
There is no warning sign before failure. An owner is not told to expect a sound, light, smell, or control-panel message before the microwave turns on by itself.
Who's affected?
Covers four Jayco RV lines from the 2013 and 2014 model years, all tied to recreational vehicle or trailer equipment.
| 2014 Jayco Pinnacle | Recreational vehicle/trailer |
|---|---|
| 2013 Jayco Eagle Premier | Recreational vehicle/trailer |
| 2014 Jayco Eagle Premier | Recreational vehicle/trailer |
| 2013 Jayco Seneca | Recreational vehicle/trailer |
| 2014 Jayco Precept | Recreational vehicle/trailer |
| 2013 Jayco Pinnacle | Recreational vehicle/trailer |
| 2014 Jayco Seneca | Recreational vehicle/trailer |
| Units affected | 192 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A microwave that starts by itself with contents inside creates a fire risk. Until the keypad is repaired, leave the microwave unplugged when it is not in use and keep combustible items out of it. Repair will be free at any franchised Jayco dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Jayco Pinnacle, Eagle Premier, Seneca, or Precept is included in this recall.
- Contact Jayco customer service at 1-800-283-8267 if you did not receive the owner notice mailed on May 7, 2014.
- Ask about the free Electrolux membrane/keypad replacement that stops the microwave from starting and heating on its own.
- Reference recall number 14V196 when you call Jayco or discuss the repair with an authorized Electrolux service technician.
- Leave the microwave unplugged when it is not in use until the keypad repair is complete.
What happens at the repair
Jayco's filing says the recall process began on May 7, 2014. The known repair is replacement of the microwave membrane and keypad component by an authorized Electrolux service technician, with the work completed free of charge under the recall. Until that repair is complete, owners are advised to leave the microwave unplugged when it is not in use. The source does not give a separate reimbursement process for repairs already paid out of pocket, so this section does not add one.
Timeline
| April 16, 2014 | NHTSA published the recall |
|---|---|
| May 7, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V196?
Recall 14V196 covers 192 2013-2014 Jayco Pinnacle, Eagle Premier, Seneca, and Precept motorhomes and fifth wheels equipped with certain Electrolux or Frigidaire KG series microwaves. The microwave can start heating on its own while unattended, creating a fire risk if contents are inside.
What should I do if my 2013-2014 Jayco Pinnacle, Eagle Premier, Seneca, or Precept is on this recall?
Check your VIN to confirm your specific RV is included in recall 14V196. If it is, contact Jayco customer service at 1-800-283-8267 or a Jayco dealer for the free keypad repair. Leave the microwave unplugged when it is not in use.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Jayco's remedy says authorized Electrolux service technicians will replace the microwave membrane or keypad component free of charge.
What is the safety risk?
The safety risk is fire. In affected RVs, the microwave can start on its own and begin heating while unattended. If contents are inside, a fire can result. Keep the microwave unplugged when it is not in use until the repair is complete.
What if I bought my Jayco RV used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to see whether your specific Jayco RV is included, then reference recall 14V196 when you contact Jayco customer service or a Jayco dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V196000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 14V196 |
| NHTSA recall # (full) | 14V196000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →