Recall 14V193 covers 84 2010, 2013, 2014 Wheeled Coach ambulances with ECX timer software power loss. Free update at any franchised Wheeled Coach dealer.
Wheeled Coach is recalling 84 ambulances from 2010, 2013, 2014, including AMBULANCE-M2 Chassis and T1 models, under recall 14V193 because an ECX timer can lose power when the vehicle starts. That power loss can start a five minute countdown that cuts power to patient-area electrical systems, increasing injury risk; the dealer repair will be free once available.
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What's wrong?
On the affected 2010, 2013, 2014 Wheeled Coach AMBULANCE-M2 Chassis, T1, T2, T3, and Terrastar ambulances, the ECX timer is part of the electrical equipment. The timer, part number EL00230 from ECX Electronics Corporation, is meant to manage timed electrical functions so connected equipment receives power in the correct sequence.
The problem is a brief power loss during vehicle startup. When the ambulance is started, the ECX timer loses power for a moment instead of holding its electrical state. That interruption affects the timer itself and the equipment tied to it, so the concern is centered on electrical operation at the start of a drive or response.
There is no warning sign before failure. An owner or fleet operator would notice the issue only when the timed electrical equipment does not stay powered as expected during startup.
Who's affected?
The scope spans AMBULANCE-M2 Chassis, T1, T2, T3, and Terrastar ambulance configurations across the 2010, 2013, and 2014 model years.
| 2010 Wheeled Coach AMBULANCE-M2 Chassis | electrical system software |
|---|---|
| 2010 Wheeled Coach AMBULANCE-M2 Chassis | Electrical |
| 2014 Wheeled Coach T3 | electrical system software |
| 2014 Wheeled Coach T3 | Electrical |
| 2014 Wheeled Coach T2 | electrical system software |
| 2014 Wheeled Coach T2 | Electrical |
| 2013 Wheeled Coach T1 | electrical system software |
| 2013 Wheeled Coach T1 | Electrical |
| 2013 Wheeled Coach T3 | electrical system software |
| 2013 Wheeled Coach T3 | Electrical |
| 2014 Wheeled Coach T1 | electrical system software |
| 2014 Wheeled Coach T1 | Electrical |
| 2013 Wheeled Coach T2 | electrical system software |
| 2013 Wheeled Coach T2 | Electrical |
| 2014 Wheeled Coach Terrastar | electrical system software |
| 2014 Wheeled Coach Terrastar | Electrical |
| Units affected | 84 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A momentary power loss can start the ECX timer's five minute countdown. When that countdown ends, the timer disconnects power to electrical systems in the patient area, increasing injury risk for occupants. Schedule the software update when the dealer is ready. Repair will be free at any franchised Wheeled Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2010, 2013, 2014 Wheeled Coach AMBULANCE-M2 Chassis, T3, T2, T1, or Terrastar ambulance is included in this recall.
- Wait for Wheeled Coach repair instructions before scheduling the timer-software update.
- Call Wheeled Coach at 1-800-628-8178 with questions and reference recall number 14V193.
- Ask the dealer about the timer-software update that fixes the ECX timer countdown that can disconnect patient-area electrical power.
- Bring the recall notice Wheeled Coach mailed on May 19, 2014, if you have it.
What happens at the repair
At the dealer, a Wheeled Coach technician updates the ECX timer software so the timer keeps power during vehicle start. The final dealer repair will be free once Wheeled Coach makes the remedy available, with the software update and labor covered under the recall. If your ambulance is included, ask the service desk to confirm the timer part number and explain when the software update is ready for your vehicle.
Timeline
| April 16, 2014 | NHTSA published the recall |
|---|---|
| May 19, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V193?
Recall 14V193 covers 84 Wheeled Coach ambulances with an ECX Timer software issue. During vehicle startup, the timer can lose power, start a 5 minute countdown, then cut power to electrical systems in the patient area. Wheeled Coach dealers will update the timer software for free.
What should I do if my 2010, 2013, 2014 Wheeled Coach AMBULANCE-M2 Chassis, T3, T2, T1, or Terrastar is on this recall?
Check your VIN to confirm your specific ambulance is included in recall 14V193. If it is, contact a franchised Wheeled Coach dealer or Wheeled Coach at 1-800-628-8178 to schedule the ECX Timer software update. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Wheeled Coach will update the ECX Timer software free of charge. Ask the dealer to reference recall 14V193 when setting up the service visit.
What is the safety risk?
The risk in recall 14V193 is loss of power to electrical systems in the patient area after the ECX Timer starts its 5 minute countdown. That loss of patient-area power increases injury risk for occupants. The repair path is the free timer software update.
What if I bought this Wheeled Coach ambulance used?
The free recall repair still applies to a used ambulance. Ownership history does not decide recall eligibility. Check your VIN to confirm whether your specific Wheeled Coach unit is included in recall 14V193, then call a franchised Wheeled Coach dealer or 1-800-628-8178.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V193000 |
|---|---|
| Wheeled Coach customer service | 1-800-628-8178 |
| NHTSA recall # | 14V193 |
| NHTSA recall # (full) | 14V193000 |
Source documents
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Download Recall Document (PDF) (PDF)
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Download Recall Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Owner Notice (PDF)
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Download Quarterly Report (PDF)
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Download Defect / Noncompliance Notice (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →