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Campaign 14V172 Posted April 4, 2014 957 units

2009-2014 Mci J4500/E4500 Recall 14V172: Seat Weld

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 14V172 affects 957 2009-2014 Mci E4500 and J4500 motorcoaches for a missing seat-track weld. Repair is free at any franchised Mci dealer.

Mci is recalling 957 2009-2014 J4500 and E4500 motorcoaches with 3-point seat belts because the second-row passenger seat track can be missing a weld where it enters the frame. In a crash, the seat can detach from its floor mounting and increase injury risk; the dealer repair will be free once available.

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What's wrong?

The seat track on 2009-2014 Mci J4500 and E4500 motorcoaches is the rail structure that holds the second row passenger seats in place. These coaches use passenger seats with 3-point seat belts, so the seat track and its connection to the frame also help keep the belted seat anchored when the coach brakes or is in a crash.

On affected motorcoaches, the end of the seat track where it enters the frame structure is missing a weld. That weld is part of the load path between the seat, the belt anchorage, and the coach frame. Without it, the second row seat track has less support than designed when force is applied through the seat or belt.

There is no warning sign before failure. An owner or driver is not expected to notice a change in normal seat operation before the missing weld becomes a safety concern.

Who's affected?

This includes both the E4500 and J4500 across 2009-2014, with seat assembly and seat belt anchorage components listed.

2011 Mci J4500 seat assembly
2009 Mci J4500 seat assembly
2009 Mci J4500 seat belt
2009 Mci E4500 seat assembly
2009 Mci E4500 seat belt
Units affected957

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

In a crash, the recalled seat anchorage can let the seat detach from its floor mounting, increasing injury risk for the occupant. Have the VIN checked and schedule the dealer repair promptly if it is included. Repair will be free at any franchised Mci dealer once available.

What should I do?

  1. Check your VIN to confirm your 2009-2014 Mci J4500 or E4500 motorcoach is included in this recall.
  2. Watch for the Mci owner notice, or call Mci customer service at 1-800-241-2947 if you do not have one.
  3. Ask a franchised Mci dealer about the free seat-anchorage modification that secures the second-row seat track to the frame.
  4. Bring the recall notice to the dealer if you have it, and reference recall number 14V172 when you call.
  5. Limit passenger use of the affected second-row seats until the seat anchorage repair is complete.

What happens at the repair

At the dealer, a Mci technician will modify the passenger seat anchorage for the seats covered by recall 14V172. The work addresses the seat track area where a missing weld can leave the seat less secure in the frame structure. The dealer repair will be free once available, with parts and labor covered under the recall. Ask the service desk to confirm that the coach is included by VIN before the work order is opened.

Timeline

April 4, 2014 NHTSA published the recall
May 9, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V172?

Recall 14V172 covers 957 2009-2014 Mci J4500 and E4500 motorcoaches with passenger seats that have 3-point seat belts. The second-row seat track can be missing a weld where it enters the frame, and Mci dealers will modify the seat anchorage for free.

What should I do if my 2009-2014 Mci J4500 or E4500 is on this recall?

Check your VIN to confirm your specific motorcoach is included in recall 14V172. If it is, contact a franchised Mci dealer to schedule the seat anchorage modification. Reference recall number 14V172 or Mci recall number 408 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mci's remedy says dealers will modify the seat anchorage free of charge. Parts and labor are covered at a franchised Mci dealer.

What is the safety risk?

The safety risk is seat detachment during a crash. If the missing weld leaves the seat track unsecured at the frame, the seat can detach from its floor mounting, increasing injury risk for the occupant. The repair path is the free seat anchorage modification at a franchised Mci dealer.

What if I bought this Mci motorcoach used?

The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether this specific J4500 or E4500 is included, then call a franchised Mci dealer with recall number 14V172 or Mci recall number 408.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V172000
Mci customer service1-800-241-2947
NHTSA recall #14V172
NHTSA recall # (full)14V172000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →