Recall 14V156 affects 12 2015 Crossroads Rezerve, Zinger, and Sunset Trail trailers for brittle frame spring hangers. Repair is free at any franchised Crossroads dealer.
Crossroads is recalling 12 2015 Rezerve, Zinger, and Sunset Trail recreational trailers under recall 14V156 because brittle frame spring hangers can fracture. A fractured spring hanger can cause loss of control of the trailer and raise crash risk, and the Crossroads dealer repair will be free once available.
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What's wrong?
The rear leaf spring hanger on the 2015 Crossroads Rezerve, Zinger, and Sunset Trail is a bracket welded to the trailer frame. It holds one end of the leaf spring, the stack of curved steel strips that supports the trailer's weight and lets the axle move over bumps. The hanger keeps the spring located so the axle stays aligned under the trailer.
On affected trailers, the frame spring hangers were built with material that is brittle. A brittle hanger does not flex and absorb road load the way it should. Instead, stress concentrates at the bracket, and the hanger can fracture while the trailer is being towed. If that happens, the leaf spring loses a frame mounting point and the suspension no longer holds the axle in its normal position.
There is no warning sign before failure. Because the recall does not list an owner warning sign, do not rely on noise, ride feel, or visible damage to decide whether the trailer is included.
Who's affected?
Covers three Crossroads trailer lines, all tied to the same rear suspension leaf spring hanger or bracket.
| 2015 Crossroads Rezerve | rear suspension |
|---|---|
| 2015 Crossroads Zinger | rear suspension |
| 2015 Crossroads Sunset Trail | rear suspension |
| Units affected | 12 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A fractured spring hanger can lead to loss of control of the trailer and increase crash risk. Schedule the inspection promptly, and use extra caution if the trailer must be moved before the dealer checks the frame spring hangers. Repair will be free at any franchised Crossroads dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Crossroads Rezerve, Zinger, or Sunset Trail is included in this recall.
- Contact Crossroads customer service at 1-855-226-7496 for owner instructions before towing the trailer again.
- Ask a franchised Crossroads dealer about the free frame spring hanger inspection and replacement that fixes brittle hangers that fracture and affect trailer control.
- Bring the recall notice if Crossroads mailed one. If not, reference recall number 14V156 when you call.
- Avoid towing the trailer until the dealer inspects the rear leaf spring hanger brackets.
What happens at the repair
At the dealer, a Crossroads technician inspects the frame spring hangers that connect the trailer suspension to the frame. Any spring hanger that fails inspection is replaced. The source record does not list the remedy status as available, so confirm scheduling with a Crossroads dealer before bringing the trailer in. Once the repair is open for your VIN, the inspection and any needed hanger replacement are free under the recall.
Timeline
| March 31, 2014 | NHTSA published the recall |
|---|---|
| April 24, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V156?
Recall 14V156 covers 12 2015 Crossroads Rezerve, Zinger, and Sunset Trail recreational trailers built with frame spring hangers that can be brittle and fracture. Crossroads dealers will inspect the frame spring hangers and replace them if needed for free.
What should I do if my 2015 Crossroads Rezerve, Zinger, or Sunset Trail is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V156. If it is, contact a franchised Crossroads dealer to schedule the frame spring hanger inspection. Reference recall number 14V156 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Crossroads dealers will inspect the frame spring hangers and replace affected hangers free of charge if the inspection shows replacement is needed.
What is the safety risk?
A fractured spring hanger can cause loss of control of the trailer, increasing the risk of a crash. If your VIN is included, schedule the free dealer inspection before your next trip and ask Crossroads about safe handling if the trailer needs to move.
What if I bought this Crossroads trailer used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific trailer is included, then call a franchised Crossroads dealer or Crossroads at 1-855-226-7496 with recall number 14V156.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V156000 |
|---|---|
| Crossroads customer service | 1-855-226-7496 |
| NHTSA recall # | 14V156 |
| NHTSA recall # (full) | 14V156000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →