Recall 14V149 covers 24 2009-2010 Tiffany Shuttle Bus, Coach, and Limo vehicles with overheating door-actuator circuit boards. Repair is free at any franchised Tiffany dealer.
Tiffany is recalling 24 2009-2010 Shuttle Bus, Coach, and Limo vehicles under recall 14V149 because voltage spikes can damage A&M Systems door actuators and raise resistance on the circuit board. High resistance can overheat the board and increase the risk of a fire; the dealer repair will be free once available.
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What's wrong?
The door actuator is the electric part that moves the passenger door when the driver or door switch sends a signal. On 2009-2010 Tiffany Shuttle Bus, Coach, and Limo buses built on Ford E-450 and E550 chassis, the actuator is part of the body electrical system that controls door movement instead of relying only on manual force.
On affected buses, voltage spikes damage electrical components and the circuits connected to A&M Systems-brand door actuators. That damage causes the circuit board to develop high resistance, which means electricity no longer flows through the board as designed. When the board resists current, the actuator loses the clean power signal it needs to operate the door correctly.
There is no warning sign before failure. The first thing an owner or driver notices can be a passenger door that stops responding, responds erratically, or does not open or close normally from the switch.
Who's affected?
Covers three Tiffany body styles across the 2009 and 2010 model years, all tied to the electrical system.
| 2009 Tiffany Shuttle Bus | electrical system |
|---|---|
| 2010 Tiffany Coach | electrical system |
| 2010 Tiffany Limo | electrical system |
| 2009 Tiffany Limo | electrical system |
| 2009 Tiffany Coach | electrical system |
| 2010 Tiffany Shuttle Bus | electrical system |
| Units affected | 24 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
High resistance in the circuit board can overheat the board and raise the risk of a fire. Schedule the recall repair soon, and stop using the affected equipment if you notice signs of overheating. Repair will be free at any franchised Tiffany dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2010 Tiffany Shuttle Bus, Coach, or Limo is included in this recall.
- Call Tiffany at 1-800-338-5872 to confirm repair scheduling and reference recall number 14V149.
- Ask which dealer will replace the door-actuator circuit board that can overheat after voltage spikes damage the electrical circuits.
- Bring the recall notice if Tiffany mailed one, and keep a copy of any repair paperwork.
- Park away from structures if you smell heat, see smoke, or notice electrical trouble before the repair.
What happens at the repair
Tiffany is working with A&M Systems to notify owners and dealers about the recall. Once the dealer repair is available for an included vehicle, a Tiffany technician replaces the door actuator circuit board at no charge. The board is the affected electrical part, so the repair focuses on replacing that circuit board rather than asking owners to monitor the actuator. Parts and labor are covered under the recall. The remedy record says the recall began February 26, 2014, and Tiffany listed 1-800-338-5872 for owner questions.
Timeline
| February 26, 2014 | Owner notification mailed |
|---|---|
| March 27, 2014 | NHTSA published the recall |
Frequently asked questions
What is recall 14V149?
Recall 14V149 covers 24 2009-2010 Tiffany Shuttle Bus, Coach, and Limo vehicles built on Ford E-450 and E550 chassis with A&M Systems door actuators. Voltage spikes can damage electrical circuits, causing high resistance on the circuit board. Tiffany dealers will replace the circuit board for free.
What should I do if my 2009-2010 Tiffany Shuttle Bus, Coach, or Limo is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V149. If it is, contact Tiffany at 1-800-338-5872 or a franchised Tiffany service location to schedule the circuit board replacement. Reference recall number 14V149 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Tiffany will work with A&M Systems, and dealers will replace the door actuator circuit board free of charge.
What is the safety risk?
The safety risk is fire. NHTSA campaign 14V149 says voltage spikes can damage the electrical components and circuits, causing high resistance in the circuit board. That high resistance can make the board overheat, which raises the risk of a fire.
When did the recall repair begin?
The recall repair began February 26, 2014. Because that date has passed, affected owners can contact Tiffany at 1-800-338-5872 or a franchised Tiffany service location to ask for the free circuit board replacement under recall 14V149.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V149000 |
|---|---|
| Tiffany customer service | 1-800-338-5872 |
| NHTSA recall # | 14V149 |
| NHTSA recall # (full) | 14V149000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →