Recall 14V134 affects 298 2014 Crossroads Redwood and Rushmore trailers because the microwave can start itself. Repair is free at any franchised Crossroads dealer.
Crossroads is recalling 298 2014 Redwood and Rushmore trailers because certain Frigidaire KG-series microwaves can start by themselves and heat while unattended. If contents are inside, that creates a fire risk; the Crossroads dealer repair will be free once available.
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What's wrong?
The affected part is the Frigidaire KG-series microwave installed in certain 2014 Crossroads Redwood and Rushmore trailers. The microwave is supposed to heat only when a person starts a cooking cycle and closes the door, using electrical power to run the magnetron and turntable. In normal use, the controls keep the appliance off until the owner selects a setting.
On affected trailers, the microwave can start by itself and begin heating while no one is using it. That means the problem is in the appliance equipment, not in the trailer frame, suspension, or hitch hardware. The recall summary does not identify a visible broken part or a driver-caused condition. The important point for owners is that the microwave can energize when it should remain off.
There is no warning sign before failure. If the microwave starts running without anyone pressing the controls, treat that as the defect showing itself and stop using the appliance until the recall repair is complete.
Who's affected?
Covers the Redwood and Rushmore model lines with the same recreational vehicle/trailer equipment issue.
| 2014 Crossroads Redwood | Recreational vehicle/trailer |
|---|---|
| 2014 Crossroads Rushmore | Recreational vehicle/trailer |
| Units affected | 298 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
If the microwave starts on its own while food or other contents are inside, a fire can result. Until the recall work is handled, keep the microwave empty when not in use and contact a Crossroads dealer. Repair will be free at any franchised Crossroads dealer once available.
What should I do?
- Check your VIN to confirm your 2014 Crossroads Redwood or Rushmore trailer is included in this recall.
- Contact Crossroads customer service at 1-855-226-7496 to confirm the repair path before visiting a dealer.
- Schedule the free membrane/keypad repair that stops the Frigidaire microwave from starting and heating unattended.
- Reference recall number 14V134 when you call, and bring the recall notice if you have it.
- Keep the microwave empty and unplugged until the repair is complete.
What happens at the repair
At the dealer, a Crossroads technician repairs the membrane/keypad component in the Frigidaire KG-series microwave installed in the affected trailer. That part is the control surface involved in the recall, so the dealer work focuses on stopping unintended microwave operation when the unit is unattended. The dealer repair will be free once Crossroads has the remedy available for your VIN. If your trailer is included, ask the service desk whether the membrane/keypad repair is open before bringing the trailer in.
Timeline
| March 20, 2014 | NHTSA published the recall |
|---|---|
| May 2, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V134?
Recall 14V134 covers 298 2014 Crossroads Redwood and Rushmore trailers equipped with certain Frigidaire KG-series microwaves. In affected trailers, the microwave can start on its own and heat while unattended. Crossroads dealers will repair the membrane and keypad component for free.
What should I do if my 2014 Crossroads Redwood or Rushmore is on this recall?
Check your VIN to confirm your specific trailer is included in recall 14V134. If it is, contact a Crossroads dealer and ask for the free microwave membrane and keypad repair. Reference recall number 14V134 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Crossroads dealers will repair the microwave membrane and keypad component free of charge. Crossroads also lists owner support at 1-855-226-7496.
What is the safety risk?
The safety risk is fire. If the microwave starts on its own while contents are inside, those contents can ignite. Until the repair is complete, keep the microwave empty when unattended and schedule the free dealer repair if your VIN is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V134000 |
|---|---|
| Crossroads customer service | 1-855-226-7496 |
| NHTSA recall # | 14V134 |
| NHTSA recall # (full) | 14V134000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →