Recall 14V123 covers 3 2013 Jaguar Xj and Xf vehicles with missing certification labels. Jaguar reacquires them for free replacement or refund.
Jaguar is recalling 3 2013 Xj and Xf vehicles because the certification label with weight ratings, manufacture date, and country of manufacture is missing. Without those ratings, the vehicle can be overloaded and raise crash risk; the Jaguar dealer repair will be free once available.
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What's wrong?
The certification label on a 2013 Jaguar Xj or Xf is the fixed label that tells owners and service staff the vehicle's rated weight limits. It is supposed to list the Gross Vehicle Weight Rating, the front and rear Gross Axle Weight Ratings, the manufacture date, and the country of manufacture.
On the recalled vehicles, that label is absent. The vehicle still has its mechanical parts, but the required load information is missing from the place an owner, tire shop, or service desk checks before confirming safe loading and axle limits. That also means the vehicle does not conform to Part 567, the federal certification rule named in the recall.
There is no warning sign before failure. This defect is visible only when the certification label is checked, so the practical sign is simple: the required label information is not on the vehicle where it should be.
Who's affected?
Covers both Xj and Xf sedans under the same vehicle-label issue.
| 2013 Jaguar Xj | vehicle label (placard or certification) |
|---|---|
| 2013 Jaguar Xf | vehicle label (placard or certification) |
| Units affected | 3 |
A matching 2013 Jaguar Xj or Xf does not confirm inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
An incorrect certification label can leave the vehicle weight range unclear. That raises the risk of overloading the vehicle, which increases crash risk. Confirm your VIN before relying on year or model alone, and keep loads within the limits Jaguar or the dealer provides. Repair will be free at any franchised Jaguar dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Jaguar Xj or Xf is included in this recall.
- Contact Jaguar customer service at 1-855-524-8278 if you did not receive the owner notice or need the next step for this recall.
- Ask a franchised Jaguar dealer about the no-cost replacement vehicle or full purchase refund tied to the missing certification-label recall.
- Reference recall number 14V123 when you call so Jaguar can match your vehicle to the correct campaign.
- Avoid loading the vehicle near its weight limits until Jaguar confirms the recall path for your VIN.
What happens at the repair
There is no parts repair described for this recall. Once the remedy is available, a Jaguar dealer will arrange to re-acquire the vehicle and provide either a replacement vehicle or a full purchase refund, free of charge. If your VIN is included, ask the Jaguar service desk how the re-acquisition appointment works, what ownership paperwork to bring, and how the replacement vehicle or refund will be handled under recall J039.
Timeline
| March 14, 2014 | NHTSA published the recall |
|---|---|
| March 14, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V123?
Recall 14V123 covers 3 2013 Jaguar Xj and Xf vehicles with a missing certification label. Without the label, required weight-rating information is absent, which can lead to vehicle overloading and increased crash risk. Jaguar will re-acquire affected vehicles and provide a replacement vehicle or full refund for free.
What should I do if my 2013 Jaguar Xj or Xf is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V123. If it is, contact a franchised Jaguar dealer and reference recall number 14V123. Jaguar's remedy is vehicle re-acquisition with either a replacement vehicle or a full purchase refund at no charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 14V123, Jaguar will re-acquire the affected vehicle and provide either a replacement vehicle or a full refund of the purchase price free of charge.
What is the safety risk in recall 14V123?
The risk is vehicle overloading from missing weight-rating information. The absent certification label leaves out required GVWR and GAWR details, which are used to understand safe loading limits. Overloading increases crash risk, so confirm the VIN and contact a Jaguar dealer if your vehicle is included.
What if I bought the Jaguar Xj or Xf used?
The recall still follows the vehicle. A used 2013 Jaguar Xj or Xf is covered if its VIN is included in recall 14V123, regardless of ownership history. Check your VIN, then call a franchised Jaguar dealer or Jaguar at 1-855-524-8278 for the free remedy path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V123000 |
|---|---|
| Jaguar customer service | 1-855-524-8278 |
| NHTSA recall # | 14V123 |
| NHTSA recall # (full) | 14V123000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →