RecallNotify
Sign up Check my VIN
Home/ Recalls/ Jeep/ 14V104
Campaign 14V104 Posted March 4, 2014 18,780 units

2012-2013 Jeep Grand Cherokee/Durango Recall 14V104: RAB

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 14V104 covers 18,780 2012-2013 Grand Cherokee and Durango SUVs for a hard brake pedal. Repair is free at any franchised Jeep dealer.

Jeep is recalling 18,780 2012-2013 Grand Cherokee and Durango vehicles because the Ready Alert Braking System can give the driver a hard brake pedal during certain braking events. A hard pedal can lead the driver to press less than intended, lengthening stopping distance and increasing crash risk, and Jeep dealers will complete the recall repair free of charge.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The Ready Alert Braking System on 2012-2013 Grand Cherokee and Durango SUVs is part of the electronic brake controls. It works with the ABS module, the brake computer that manages antilock braking and traction-control commands, to prepare the brakes when the vehicle senses a braking event is likely.

On affected SUVs, the problem is in how the ABS module software handles certain Ready Alert Braking events. During those events, the system can leave the driver with a hard brake pedal feel instead of the normal pedal response. The dealer repair is a software update to the ABS module, so the fix corrects the control logic rather than replacing a worn brake part.

There is no warning sign before failure. The first thing an owner is told to watch for is the hard brake pedal feel during braking.

Who's affected?

Covers the Grand Cherokee and Durango across the 2012 and 2013 model years, all tied to the hydraulic brake system.

2013 Jeep Grand Cherokee hydraulic brake system
2013 Dodge Durango hydraulic brake system
2012 Jeep Grand Cherokee hydraulic brake system
2012 Dodge Durango hydraulic brake system
Units affected18,780

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A hard brake pedal can keep the driver from applying the brakes as intended. That lengthens stopping distance and increases the risk of a crash. If the pedal feels unusually hard, slow down carefully, leave extra room, and schedule the recall repair soon. Repair is free at any franchised Jeep dealer.

What should I do?

  1. Check your VIN to confirm your 2012-2013 Jeep Grand Cherokee or Durango is included in this recall.
  2. Contact a franchised Jeep dealer to schedule the free ABS module software update that fixes the Ready Alert Braking hard brake pedal issue.
  3. Bring the recall notice if Jeep mailed one, or reference recall number 14V104 and Jeep recall P05 when you call.
  4. Drive cautiously until the software update is complete. Leave extra following distance and avoid hard braking when traffic allows.

What happens at the repair

At the dealer, a Jeep technician updates the ABS module software so the Ready Alert Braking System no longer creates the hard brake pedal condition covered by recall 14V104. The software update and labor are free under the recall. If you already paid out of pocket for a related ABS module or braking repair before the recall work was performed, the manufacturer's general reimbursement plan covers documented expenses. Bring repair paperwork and proof of payment to the service desk when you ask about reimbursement.

ReimbursementReimbursement available

Timeline

March 4, 2014 NHTSA published the recall
March 26, 2014 Dealer notification began
March 26, 2014 Dealer notification ended
March 31, 2014 Interim owner notification (was planned for this date)
April 3, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V104?

Recall 14V104 covers 18,780 2012-2013 Jeep Grand Cherokee and Durango vehicles with Ready Alert Braking System software that can create a hard brake pedal during certain braking events. The dealer remedy is an ABS module software update at no cost.

What should I do if my 2012-2013 Jeep Grand Cherokee or Durango is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 14V104. If it is, contact a franchised Jeep dealer to schedule the ABS module software update. Reference recall number 14V104 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and the recall remedy says dealers will update the ABS module software free of charge. Parts and labor are covered at a franchised Jeep dealer.

What is the safety risk?

The safety risk is a hard brake pedal that makes the vehicle take longer to stop. If the driver does not press the pedal as intended, stopping distance increases and crash risk rises. The fix is the free ABS module software update.

What warning signs should I watch for?

The warning sign described in recall 14V104 is a hard brake pedal during certain braking events. If that happens, keep extra distance, avoid unnecessary driving, and call a franchised Jeep dealer about the free ABS module software update.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V104000
Jeep customer service1-800-853-1403
NHTSA recall #14V104
NHTSA recall # (full)14V104000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →