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Campaign 14V097 Posted March 4, 2014 343 units

2011-2014 Ford E-150/E-250/E-350 Recall 14V097

Recall 14V097 affects 343 2011-2014 Ford E-150, E-250, and E-350 vehicles for rear CNG cylinder bracket failure. Repair is free at any franchised Ford dealer.

Recall 14V097 covers 343 2011-2014 Ford E-150, E-250, and E-350 vans modified to run on compressed natural gas. The rear CNG cylinder support brackets can fail and let the cylinder come loose from the vehicle, creating a CNG leak and fire risk; the Ford dealer repair will be free once available.

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What's wrong?

The CNG cylinder on these 2011-2014 Ford E-150, E-250, and E-350 vans is the storage tank for compressed natural gas. The rear support brackets hold that cylinder to the vehicle so it stays secured during normal driving, braking, and road vibration.

In this recall, the left and right rear brackets that support the rear CNG cylinder are the failed parts. If the brackets break, the cylinder can come loose from its mounted position and dislodge from the vehicle. That makes the fuel storage hardware the issue, not the engine or the normal gasoline fuel system.

There is no warning sign before failure. An owner should not count on a noise, light, or change in driving feel to confirm that the rear cylinder brackets are still holding correctly.

Who's affected?

Spans the E-150, E-250, and E-350 across the 2011-2014 model years, all tied to the fuel system.

2011 Ford E-150 fuel system
2011 Ford E-250 fuel system
2011 Ford E-350 fuel system
2012 Ford E-150 fuel system
2012 Ford E-350 fuel system
Units affected343

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.

What's the safety risk?

A loose CNG cylinder can dislodge and cause a natural gas leak, increasing the risk of fire. Since no warning sign is listed, treat this as a VIN-specific repair issue, not a visual check you can clear at home. Schedule the dealer inspection soon. Repair will be free at any franchised Ford dealer once available.

What should I do?

  1. Check your VIN to confirm your 2011-2014 Ford E-150, E-250, or E-350 CNG vehicle is included in this recall.
  2. Contact a franchised Ford dealer and ask how they handle Landi Renzo USA recall service for this CNG conversion.
  3. Schedule the rear CNG cylinder bracket inspection and side-arm bracket replacement that keeps the cylinder secured to the vehicle.
  4. Bring the Landi Renzo USA owner notice if you have it. If not, reference recall number 14V097 when you call.
  5. Avoid carrying the vehicle in service with a loose or damaged rear CNG cylinder bracket until the inspection is complete.

What happens at the repair

The repair plan calls for a Ford technician to inspect the side arm brackets that support the rear CNG cylinder. If the brackets are damaged or do not meet the recall repair standard, the technician replaces them. The dealer repair will be free once available, with parts and labor covered under the recall. Until the repair is completed, use the VIN result and dealer guidance to confirm the next step for the specific vehicle.

Timeline

March 4, 2014 NHTSA published the recall
March 27, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V097?

Recall 14V097 covers 343 2011-2014 Ford E-150, E-250, and E-350 vehicles modified to run on CNG. The rear brackets that support the CNG cylinder can fail, allowing the cylinder to dislodge. Dealers will inspect and replace the side arm brackets for free.

What should I do if my 2011-2014 Ford E-150, E-250, or E-350 is on this recall?

Check your VIN to confirm your specific van is included in recall 14V097. If it is, contact a franchised Ford dealer and ask for the CNG cylinder bracket inspection and side arm bracket replacement. Reference recall number 14V097 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the recall repair to be performed at no cost. For recall 14V097, dealers inspect the rear CNG cylinder support brackets and replace the side arm brackets as needed free of charge.

What is the safety risk?

The safety risk is a CNG cylinder that dislodges from the vehicle. If that happens, a CNG leak can result and increase fire risk. Recall 14V097 addresses that risk with a free dealer inspection and bracket replacement as needed.

What if I bought this Ford van used?

The free recall repair still applies. Ownership history does not remove a federal safety recall. Check your VIN to confirm whether your specific 2011-2014 Ford E-150, E-250, or E-350 is included, then reference recall number 14V097 when you contact the dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V097000
Ford customer service1-855-526-3400
NHTSA recall #14V097
NHTSA recall # (full)14V097000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →