Recall 14V094 covers 11 2011-2012 Rapiscan M60 mobile inspection systems because scanner-deployment mounting hardware can fail. Rapiscan will replace it free.
Rapiscan is recalling 11 2011-2012 M60 mobile cargo and vehicle inspection systems because overtightened mounting hardware for the x-ray scanner deployment structure can fail. If that structure separates from the vehicle, it creates a road hazard and increases crash risk; the Rapiscan dealer repair will be free once available.
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What's wrong?
The 2011-2012 Rapiscan M60 is a mobile cargo and vehicle inspection system with an x-ray scanner carried on a deployable structure. That structure is supposed to move the scanner into position for inspection work, then stow it back against the vehicle for travel. Its mounting hardware, the bolts and related fasteners that hold the structure to the vehicle, keeps that scanner assembly attached while the system is used or moved.
On affected M60 systems, the mounting hardware was overtightened. Overtightening puts extra stress into the fasteners and the structure they clamp, instead of simply holding the parts at the intended load. Under use, that stressed hardware can fail. If it fails, the structure that deploys and stows the x-ray scanner can separate from the vehicle.
There is no warning sign before failure. An owner or operator should treat missing, loose, or damaged mounting hardware as a service issue, but the recall summary does not identify a driver-visible warning before the structure separates.
Who's affected?
Covers the same M60 equipment category across the 2011 and 2012 model years.
| 2012 Rapiscan M60 | Equipment |
|---|---|
| 2011 Rapiscan M60 | Equipment |
| Units affected | 11 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A structure that detaches from the vehicle can become a road hazard and increase crash risk. Because no warning sign is listed, treat loose mounting hardware or unusual movement as a reason to park the vehicle and call Rapiscan. Repair will be free at any franchised Rapiscan dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Rapiscan M60 is included in this recall.
- Contact Rapiscan at 1-310-978-1457 for repair instructions and scheduling.
- Schedule the free mounting-hardware replacement and tightening that secures the x-ray scanner deployment structure to the vehicle.
- Reference recall number 14V094 when you call.
- Keep the vehicle out of service if the scanner deployment structure feels loose or shifts before repair.
What happens at the repair
Rapiscan's remedy is to replace the mounting hardware for the structure that deploys and stows the x-ray scanner, then tighten the hardware correctly. Once the repair is available, a Rapiscan technician will complete that work free of charge. This repair is meant to keep the scanner structure secured to the vehicle after the original hardware was overtightened. Rapiscan notified the affected owner on April 11, 2014.
Timeline
| February 25, 2014 | NHTSA published the recall |
|---|---|
| April 11, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V094?
Recall 14V094 covers 11 2011-2012 Rapiscan M60 mobile cargo and vehicle inspection systems. The x-ray scanner structure mounting hardware was overtightened, which can let the structure separate from the vehicle. Rapiscan will replace and correctly tighten the mounting hardware for free.
What should I do if my 2011-2012 Rapiscan M60 is on this recall?
Check your VIN to confirm whether your specific M60 is included in recall 14V094. If it is, contact Rapiscan at 1-310-978-1457 to arrange the free mounting-hardware repair. Reference recall 14V094 when you call.
Does the Rapiscan M60 recall repair cost anything?
No. Federal recall law requires the defect remedy to be performed at no cost, and Rapiscan will replace and correctly tighten the scanner structure mounting hardware free of charge.
What is the safety risk in recall 14V094?
The safety risk is that the scanner structure can detach from the vehicle and become a road hazard. That increases crash risk for the M60 and other road users. The repair corrects the mounting hardware so the structure stays secured.
When were owners notified about recall 14V094?
Rapiscan notified owners on April 11, 2014. If you own a 2011-2012 Rapiscan M60 and never received a notice, check your VIN and contact Rapiscan at 1-310-978-1457 with recall 14V094.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V094000 |
|---|---|
| Rapiscan customer service | 1-310-978-1457 |
| NHTSA recall # | 14V094 |
| NHTSA recall # (full) | 14V094000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →