Recall 14V040 covers 18 2011-2012 Ford F-550 transit buses for CNG tank bracket failure. Affected vehicles were remedied free of charge.
Ford recall 14V040 covers 18 2011-2012 F-550 transit buses converted to compressed natural gas because the passenger-side fuel-tank brackets can break. If the brackets fail, the CNG tank can separate from the frame, and that increases crash or fire risk; the Ford dealer repair will be free once available.
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What's wrong?
The 2011-2012 Ford F-550 transit buses in this recall were altered to run on compressed natural gas, or CNG. The CNG tank stores fuel under pressure so it can feed the engine. Brackets on the passenger side hold that tank in place against the bus structure during normal driving.
The problem is in the tank mounting, not the fuel itself. On affected buses, the brackets securing the passenger-side CNG tank can break. Once a bracket breaks, the tank is no longer held as designed, and the mounting system no longer keeps the tank fixed in its intended position.
There is no warning sign before failure. A driver or owner should not rely on noise, smell, or a dashboard light to confirm that the bracket is still intact.
Who's affected?
| 2011 Ford F-550 | fuel system |
|---|---|
| 2012 Ford F-550 | fuel system |
| Units affected | 18 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the CNG tank brackets break, the tank can separate from the vehicle frame, increasing crash risk and fire risk. Until the recall status is confirmed by VIN, drive cautiously and arrange dealer service if the repair is still open. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 Ford F-550 is included in this recall.
- Check your mail and service records for the owner notice or completed CNG tank bracket repair.
- Contact a franchised Ford dealer to confirm the free CNG tank bracket repair that keeps the passenger-side fuel tank secured to the frame.
- Reference recall number 14V040 when you call or arrive for service.
- Avoid carrying passengers until the dealer confirms the CNG tank brackets are secure or the repair is complete.
What happens at the repair
The repair file does not describe a separate part replacement step, but the recall remedy says owners were notified and affected vehicles were fixed free of charge. For a 2011-2012 Ford F-550 transit bus included in this campaign, ask a Ford service desk to confirm the completed recall work tied to the passenger side CNG fuel tank brackets. If the repair is still open on your VIN, parts and labor are covered under the recall once the dealer process is available for that vehicle.
Timeline
| January 10, 2014 | Owner notification mailed |
|---|---|
| February 6, 2014 | NHTSA published the recall |
Frequently asked questions
What is recall 14V040?
Recall 14V040 covers 18 2011-2012 Ford F-550 transit buses altered to run on compressed natural gas. The passenger-side CNG fuel tank brackets can break, letting the tank separate from the frame and raising the risk of a crash or fire.
What should I do if my 2011-2012 Ford F-550 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V040. If it is included and you do not have proof the bracket repair was completed, contact a franchised Ford dealer and reference recall number 14V040.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost, and this filing says all affected vehicles were remedied free of charge. Keep any repair paperwork with the vehicle's service records.
What is the safety risk?
The risk is that the brackets holding the passenger-side CNG fuel tank can break. If that happens, the tank can separate from the vehicle frame and raise the risk of a crash or fire. Confirm the VIN and the repair status before putting the bus back in service.
What if I bought this Ford F-550 used?
The recall still follows the VIN, not the first owner. Check your VIN to see whether this F-550 was included in recall 14V040, then ask a franchised Ford dealer to confirm whether the CNG tank bracket remedy was already completed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V040000 |
|---|---|
| Ford customer service | 1-559-485-4427 |
| NHTSA recall # | 14V040 |
| NHTSA recall # (full) | 14V040000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →