Recall 14V039 affects 4 2013 Nomad Dispatch 20SS0, Dispatch 14A, and Dispatch 16AS0 vehicles for Fastec door locks that jam. Repair is free.
Nomad is recalling 4 2013 Dispatch 20SS0, Dispatch 14A, and Dispatch 16AS0 vehicles because the Fastec-brand door lock can jam the deadbolt when the key is removed a certain way. If the deadbolt jams, the inside lock can jam too, trapping someone in the trailer and increasing injury risk; the dealer repair will be free once available.
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What's wrong?
The door lock on the 2013 Nomad Dispatch 20SS0, Dispatch 14A, and Dispatch 16AS0 is the latch and deadbolt hardware that secures the entry door. The keyed cylinder turns the deadbolt so the door locks from the outside and releases again when the key is turned back. On these vehicles, the affected lock is a Fastec-brand door lock.
The problem is in how the key and deadbolt interact. The key can be removed from the lock in a position that jams the deadbolt instead of leaving it ready to move normally. When that happens, the deadbolt does not slide cleanly between locked and unlocked positions, and the door lock does not work as intended.
There is no warning sign before failure. Once the problem happens, the owner can find that the key comes out while the deadbolt is not fully set, or that the deadbolt refuses to move when trying to lock or unlock the door.
Who's affected?
Dispatch 20SS0, Dispatch 14A, and Dispatch 16AS0 are the listed configurations; each points to the same latch, lock, or linkage component.
| 2013 Nomad Dispatch 20SS0 | Latches/locks/linkages |
|---|---|
| 2013 Nomad Dispatch 14A | Latches/locks/linkages |
| 2013 Nomad Dispatch 16AS0 | Latches/locks/linkages |
| Units affected | 4 |
The listed model year and Dispatch configuration narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the deadbolt jams, the inside door lock can jam too. Someone inside the trailer can be locked in and unable to exit, increasing the risk of injury. Until the lock cylinders are inspected, keep another exit clear and schedule the recall repair soon. Repair will be free at any franchised Nomad dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Nomad Dispatch 20SS0, Dispatch 14A, or Dispatch 16AS0 is included in this recall.
- Contact Nomad customer service to confirm the free Fastec door-lock inspection and cylinder replacement for your VIN.
- Reference recall number 14V039 when you call or schedule service.
- Avoid locking the trailer from the outside until the inspection is complete, since the deadbolt can jam and trap a person inside.
- Bring the recall notice if Nomad or Fastec sent one.
What happens at the repair
At the service appointment, a Nomad technician inspects the Fastec door lock cylinders covered by this recall. Fastec coordinates the inspection and supplies replacement cylinders when the lock cylinder is included and needs replacement. The inspection and any covered cylinder replacement are free of charge. The recall filing says owner notices began in March 2014, so ask Nomad or the servicing dealer to confirm parts and service handling for your VIN before the appointment.
Timeline
| February 5, 2014 | NHTSA published the recall |
|---|---|
| March 12, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V039?
Recall 14V039 covers 4 2013 Nomad Dispatch 20SS0, Dispatch 14A, and Dispatch 16AS0 vehicles with Fastec-brand door locks. The deadbolt can jam after the key is removed in a certain way, trapping a person inside. Nomad and Fastec will inspect and replace lock cylinders for free as needed.
What should I do if my 2013 Nomad Dispatch 20SS0, Dispatch 14A, or Dispatch 16AS0 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V039. If it is, contact Nomad at 1-406-755-1721 or ask your service provider to arrange the Fastec lock-cylinder inspection and replacement. Reference recall number 14V039 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this recall says Nomad and Fastec will coordinate the inspection and replacement of the lock cylinders free of charge as needed.
What is the safety risk?
The safety risk is entrapment inside the vehicle. If the deadbolt jams, the inside portion of the door lock can jam too, leaving a person inside unable to exit and increasing the risk of injury. The free repair path is lock-cylinder inspection and replacement as needed.
What if I bought my Nomad Dispatch used?
The free recall repair still applies. Federal recall law requires manufacturers to honor open safety recalls regardless of ownership history. Check your VIN to confirm whether your specific 2013 Nomad Dispatch vehicle is included, then reference recall number 14V039 when you contact Nomad or your service provider.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V039000 |
|---|---|
| Nomad customer service | 1-406-755-1721 |
| NHTSA recall # | 14V039 |
| NHTSA recall # (full) | 14V039000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →