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Campaign 14V037 Posted February 4, 2014 133 units

2006-2013 International Trucks Recall 14V037: DC-DC Converter

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 14V037 covers 133 2006, 2007, 2008, 2009, 2010, 2012, 2013 International trucks with fire-risk DC-DC converters. Free repair at any franchised International dealer.

International is recalling 133 2006, 2007, 2008, 2009, 2010, 2012, 2013 trucks, including the 7600 Sfa 6X4, because a Sure Power DC-DC converter sealing compound can conduct electricity after heat exposure. The material can melt and burn, increasing fire risk; the dealer repair will be free once available.

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What's wrong?

The DC-DC converter on these International class 8 trucks is an electrical module that changes one direct-current voltage into another for truck equipment. It relies on internal insulation, including epoxy sealing compound called potting, to keep electrical paths separated and protected from heat and vibration.

The recalled Sure Power-brand converter uses a potting compound that was found to conduct electricity after heat exposure. Once that compound conducts, it no longer works only as insulation. Current can travel through material that is supposed to block it, creating an electrical fault inside the converter.

There is no warning sign before failure. An owner or operator should not count on a dashboard light, smell, sound, or visible change to appear before the converter stops insulating the electrical circuit correctly.

Who's affected?

The scope spans multiple International truck models across nonconsecutive model years, with each one tied to the electrical system.

2007 International 7600 Sfa 6X4 electrical system
2009 International 9900I Sfa 6X4 electrical system
2009 International 4300 Sba 4X2 electrical system
2013 International 4300M7 Sba 4X2 electrical system
2006 International 5500I 6X4 electrical system
Units affected133

A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

NHTSA campaign 14V037 describes material that becomes electrically conductive, then melts or burns, increasing the risk of a fire. If your VIN is included, schedule the recall repair soon and ask the dealer whether the vehicle needs special handling before service. Repair will be free at any franchised International dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006, 2007, 2008, 2009, 2010, 2012, or 2013 International truck is included in this recall.
  2. Contact a franchised International dealer and ask whether the free DC-DC converter replacement is ready for your VIN.
  3. Reference recall number 14V037 when you call so the service desk can find the campaign.
  4. Schedule the DC-DC converter replacement that fixes the heat-exposed electrical insulation material that can melt and burn.
  5. Avoid using added electrical equipment until the converter repair is complete.

What happens at the repair

Once the dealer repair is open, an International technician will replace the Sure Power DC to DC converter covered by recall 14V037. The repair targets converters with epoxy potting compound that can conduct electricity after heat exposure. Parts and labor are covered under the recall. Ask the service desk to confirm that the converter on your truck is included before the repair order is opened.

Timeline

February 4, 2014 NHTSA published the recall
February 13, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V037?

Recall 14V037 covers 133 2006, 2007, 2008, 2009, 2010, 2012, and 2013 International class 8 trucks with Sure Power DC-DC converters. Heat exposure can make the epoxy sealing compound conduct electricity, which can lead to melting, burning, and fire risk.

What should I do if my 2006, 2007, 2008, 2009, 2010, 2012, or 2013 International truck is on this recall?

Check your VIN to confirm your specific truck is included in recall 14V037. If it is, contact an International dealer or call 1-937-845-3804 and ask for the DC-DC converter replacement tied to this recall. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and the remedy for recall 14V037 is replacement of the affected DC-DC converters free of charge. The recall repair began on February 13, 2014.

What is the safety risk?

The safety risk is fire. In the affected DC-DC converters, the epoxy sealing compound can become electrically conductive after heat exposure. Once that happens, the material can melt and burn, increasing the risk of a fire.

What if I bought this International truck used?

The free repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to see whether your specific International truck is included, then reference recall 14V037 when you contact the dealer or call 1-937-845-3804.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V037000
International customer service1-937-845-3804
NHTSA recall #14V037
NHTSA recall # (full)14V037000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →