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Campaign 14V012 Posted January 24, 2014 11,056 units

2013-2014 Kenworth T680/567/579 Recall 14V012: Door Latch

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 14V012 covers 11,056 2013-2014 Kenworth T680, 567, and 579 trucks for defective door latches. Free repair at any franchised Kenworth dealer.

Kenworth is recalling 11,056 2013-2014 T680, 567, and 579 chassis with Inteva-brand door latch assemblies that can lock permanently while closed or open from the outside after being locked. A permanently locked door can prevent occupants from exiting after a crash or fire, increasing injury risk, and the dealer repair will be free once available.

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What's wrong?

The door latch assembly on affected 2013-2014 Kenworth T680, 567, and 579 trucks is the mechanism that holds the cab door shut and responds to the inside handle, outside handle, key, and lock control. When it works correctly, the latch keeps the door secured while driving, unlocks when commanded, and blocks the outside handle after the door has been locked.

In this recall, the Inteva-brand latch assembly can fail in either locked or unlocked behavior. The door can lock permanently while it is closed, leaving the occupant unable to open it normally. The opposite failure is also possible: the outside handle can still open the door even after the lock has been set. The problem is in the latch and lock assembly, not the driver using the lock incorrectly.

There is no warning sign before failure. The first sign is the door staying locked when it should open, or opening from the outside after it was locked.

Who's affected?

Covers three truck models across the 2013 and 2014 model years, all tied to the latches, locks, and linkages component.

2013 Kenworth T680 Latches/locks/linkages
2014 Peterbilt 567 Latches/locks/linkages
2013 Peterbilt 567 Latches/locks/linkages
2014 Peterbilt 579 Latches/locks/linkages
2013 Peterbilt 579 Latches/locks/linkages
Units affected11,056

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

A door latch assembly that stays locked can trap occupants inside after a crash or fire, increasing injury risk. If a door does not open normally, stop using that door and schedule service soon. Repair will be free at any franchised Kenworth dealer once available.

What should I do?

  1. Check your VIN to confirm your 2013-2014 Kenworth T680, Peterbilt 567, or Peterbilt 579 is included in this recall.
  2. Watch for the owner notice dated March 25, 2014, or have the VIN ready when you contact the dealer.
  3. Contact a franchised Kenworth dealer and ask about the free door-latch assembly replacement that fixes latch assemblies that lock closed or open from outside after locking.
  4. Bring the recall notice if you have it. If not, reference recall number 14V012 when you call.
  5. Keep exit access in mind until the repair is complete, since a door stuck locked after a crash or fire can prevent occupants from getting out.

What happens at the repair

Kenworth's filed remedy calls for a technician to replace the left and right door latch assemblies with new assemblies. The work addresses latches that lock permanently while closed or open from the outside after they have been locked. Parts and labor are covered by the recall once the dealer repair is available. When you call the service desk, describe recall 14V012 and ask whether the door latch assemblies for your VIN are ready to be replaced.

Timeline

January 24, 2014 NHTSA published the recall
March 25, 2014 Owner notification mailed

Frequently asked questions

What is recall 14V012?

Recall 14V012 covers 11,056 2013-2014 Kenworth T680, 567, and 579 chassis with Inteva-brand door latch assemblies. The doors can stay locked while closed or open from the outside after being locked. Dealers replace the left and right door latch assemblies for free.

What should I do if my 2013-2014 Kenworth T680, 567, or 579 is on this recall?

Check your VIN to confirm your specific chassis is included in recall 14V012. If it is, contact a franchised Kenworth dealer and ask for the left and right door latch assembly replacement. Reference recall number 14V012 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 14V012 replaces the left and right door latch assemblies free of charge at a franchised Kenworth dealer.

What is the safety risk?

The safety risk is being unable to exit after a crash or fire if the door latch assembly becomes permanently locked while closed. The same latch defect also allows a locked door to open from the outside. The dealer repair replaces both door latch assemblies.

When did the recall repair begin?

The recall repair began on March 25, 2014. Kenworth dealers replace the left and right door latch assemblies with new assemblies for free. Have your VIN ready when you call so the service desk can confirm eligibility and order the correct parts.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/14V012000
Kenworth customer service1-425-468-8228
NHTSA recall #14V012
NHTSA recall # (full)14V012000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →