Recall 14V004 affects 467 2010-2013 Glaval Bus Entourage, Titan Ii, Universal, Legacy, Titan, and Concorde Ii buses for alternator-harness pinching. Dealers repair it free.
Glaval Bus is recalling 467 2010-2013 Entourage, Titan Ii, Universal, Legacy, Titan, and Concorde Ii transit buses because the alternator harness can be pinched near the air conditioner compressor bracket. A damaged harness can stall the bus while driving or short circuit and raise fire risk; the dealer repair will be free once available.
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What's wrong?
The alternator harness on affected 2010-2013 Glaval Bus Universal, Entourage, Concorde Ii, Titan, Titan Ii, and Legacy buses carries electrical power between the alternator and the rest of the vehicle. The alternator keeps the battery charged and supports the bus's electrical system while the engine is running. These buses have a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner.
The problem is the space around the front of the intake manifold. Depending on how the alternator harness is routed and how the heater hose spring clamp is turned, the harness can be pinched between that clamp and the air conditioner compressor mounting bracket. Engine movement and vibration can press the wiring against the metal bracket or clamp, damaging the harness insulation.
The recall does not identify a specific dashboard light, sound, smell, or drivability symptom that comes first. There is no warning sign before failure.
Who's affected?
Covers 6 model lines from 2010-2013, all tied to the alternator, generator, and regulator part of the electrical system.
| 2012 Glaval Bus Entourage | electrical system |
|---|---|
| 2012 Glaval Titan Ii | electrical system |
| 2011 Glaval Universal | electrical system |
| 2012 Glaval Universal | electrical system |
| 2011 Glaval Titan Ii | electrical system |
| 2010 Glaval Bus Entourage | electrical system |
| 2012 Glaval Bus Legacy | electrical system |
| 2013 Glaval Titan | electrical system |
| 2012 Glaval Titan | electrical system |
| 2013 Glaval Bus Concorde Ii | electrical system |
| 2011 Glaval Titan | electrical system |
| 2012 Glaval Bus Concorde Ii | electrical system |
| 2013 Glaval Bus Entourage | electrical system |
| 2011 Glaval Bus Concorde Ii | electrical system |
| 2010 Glaval Bus Concorde Ii | electrical system |
| 2011 Glaval Bus Entourage | electrical system |
| 2013 Glaval Titan Ii | electrical system |
| 2013 Glaval Bus Legacy | electrical system |
| 2011 Glaval Bus Legacy | electrical system |
| 2010 Glaval Titan Ii | electrical system |
| 2013 Glaval Universal | electrical system |
| 2010 Glaval Bus Legacy | electrical system |
| 2010 Glaval Universal | electrical system |
| 2010 Glaval Titan | electrical system |
| Units affected | 467 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A charging system failure can stall the vehicle while driving, increasing crash risk. The clamp can also pierce both alternator harness wires, creating a short circuit and fire risk. Until the repair is complete, drive cautiously and schedule service without delay. Repair will be free at any franchised Glaval Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2013 Glaval Bus Entourage, Titan Ii, Universal, Legacy, Titan, or Concorde Ii is included in this recall.
- Call Glaval Bus customer service at 1-574-262-2212 and reference recall number 14V004 when asking about inspection and repair status.
- Schedule the free Trans/Air dealer inspection and alternator-harness rerouting that keeps the harness from being pinched by the heater-hose spring clamp.
- Bring the recall notice if Glaval Bus mailed one, and ask the dealer to correct the clamp installation and repair the alternator harness.
- Avoid operating the bus if it stalls, loses charging-system function, or shows signs of an electrical short before the repair is complete.
What happens at the repair
At the dealer, a Glaval Bus technician inspects the alternator harness routing and the heater hose spring clamp near the front of the intake manifold. If the clamp is installed in a way that pinches the harness against the air conditioner compressor bracket, the technician corrects the clamp installation, repairs the harness, and reroutes it as needed. The recall remedy states the work is free of charge. The dealer repair will be free once available.
Timeline
| January 8, 2014 | NHTSA published the recall |
|---|---|
| January 22, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V004?
Recall 14V004 covers 467 2010-2013 Glaval Bus Entourage, Titan Ii, Universal, Legacy, Titan, and Concorde Ii transit buses with an alternator harness routing defect. The harness can be pinched near the heater hose spring clamp and air conditioner compressor bracket, leading to stalling or fire risk.
What should I do if my 2010-2013 Glaval Bus Entourage, Titan Ii, Universal, Legacy, Titan, or Concorde Ii is on this recall?
Check your VIN to confirm your specific bus is included in recall 14V004. If it is, contact Glaval Bus at 1-574-262-2212 and ask for the free inspection, clamp correction, and alternator harness repair or rerouting tied to this campaign.
Is the recall repair free?
Yes. Glaval Bus and Trans/Air dealers will inspect the affected buses, correct the clamp installation, and repair or reroute the alternator harness as needed free of charge. Federal recall law requires the manufacturer to provide the recall remedy at no cost.
What is the safety risk?
The charging system can fail and stall the bus while it is being driven, increasing crash risk. The same clamp issue can pierce positive and negative alternator harness wires, creating a short circuit and fire risk. The free repair corrects the clamp position and harness routing.
What if I bought this Glaval Bus used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you did not receive the original owner notice, check your VIN, then call Glaval Bus with recall number 14V004 so the service desk can confirm the next repair step.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V004000 |
|---|---|
| Glaval Bus customer service | 1-574-262-2212 |
| NHTSA recall # | 14V004 |
| NHTSA recall # (full) | 14V004000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →