Recall 14V003 affects 399 2013 Evergreen Ever-Lite Select, Ascend, I-Go, and Ever-Lite travel trailers for door-lock deadbolt jamming. Fastec coordinates free repair.
Evergreen is recalling 399 2013 Ever-Lite Select, Ascend, I-Go, and Ever-Lite travel trailers because Fastec-brand door locks can jam the deadbolt after key removal. If the lock jams while someone is inside, the person can be trapped and forced to use the emergency exit; the dealer repair will be free once available.
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What's wrong?
The door lock on the 2013 Evergreen Ever-Lite Select, Ascend, I-Go, and Ever-Lite travel trailers is the latch and deadbolt assembly in the entry door. Its normal job is simple: the latch holds the door closed, and the deadbolt locks or unlocks the door when the key turns through its full range. The lock should let the key come out only when the mechanism is in the correct position.
These trailers were built with Fastec-brand door locks. In the affected locks, the key can be pulled out in a position that leaves the deadbolt mechanism out of alignment. When that happens, the deadbolt can jam instead of sliding cleanly into the locked or unlocked position. The issue is inside the lock assembly, so forcing the key or handle does not fix the alignment problem.
There is no warning sign before failure. The first thing an owner notices is a deadbolt that will not turn or a door lock that does not release normally.
Who's affected?
Groups four travel-trailer lines under the same latch, lock, and linkage component.
| 2013 Evergreen Ever-Lite Select | Latches/locks/linkages |
|---|---|
| 2013 Evergreen Ascend | Latches/locks/linkages |
| 2013 Evergreen I-Go | Latches/locks/linkages |
| 2013 Evergreen Ever-Lite | Latches/locks/linkages |
| Units affected | 399 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
If the deadbolt jams, the inside door lock can jam too, trapping someone inside the travel trailer unless they use the emergency exit. That raises injury risk because the normal door exit is blocked. Repair will be free at any franchised Evergreen dealer once available.
What should I do?
- Check your VIN to confirm your 2013 Evergreen Ever-Lite Select, Ascend, I-Go, or Ever-Lite travel trailer is included in this recall.
- Call Evergreen at 1-574-825-4298 if you never received the March 3, 2014 owner notice.
- Ask Evergreen or Fastec how to complete the free Fastec lock-cylinder inspection and replacement that prevents a jammed deadbolt from trapping someone inside.
- Bring the recall notice if you have it. If not, reference recall number 14V003 when you call.
- Keep the emergency exit clear until the lock inspection and any needed cylinder replacement are complete.
What happens at the repair
Evergreen's filing says owner notices began on March 3, 2014, and Fastec coordinates the inspection and replacement work. Once the dealer repair is available for your trailer, an Evergreen technician or Fastec-coordinated service provider inspects the Fastec door lock cylinders and replaces the affected cylinders as needed. Parts and labor are covered under the recall. Before you authorize any paid lock-cylinder work, ask Evergreen or Fastec to confirm how this recall applies to your exact trailer.
Timeline
| January 17, 2014 | NHTSA published the recall |
|---|---|
| March 3, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 14V003?
Recall 14V003 covers 399 2013 Evergreen Ever-Lite Select, Ascend, I-Go, and Ever-Lite travel trailers equipped with Fastec-brand door locks. The door-lock cylinder can jam the deadbolt, trapping a person inside unless they use the emergency exit. Fastec will inspect and replace affected cylinders for free.
What should I do if my 2013 Evergreen Ever-Lite Select, Ascend, I-Go, or Ever-Lite is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 14V003. If it is, contact Evergreen at 1-574-825-4298 or Fastec at 1-800-837-2505 to arrange the door-lock inspection and cylinder replacement. The recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect remedy to be completed at no cost, and this recall says Fastec will coordinate inspection and replacement of the affected lock cylinders for free. Keep the recall number 14V003 available when you call.
What is the safety risk?
The risk is being locked inside the travel trailer. If the deadbolt jams, the interior side of the lock can jam too, forcing a person inside to use the emergency exit and increasing the risk of injury.
What if I bought my Evergreen travel trailer used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2013 Evergreen travel trailer is included, then contact Evergreen or Fastec with recall number 14V003.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V003000 |
|---|---|
| Evergreen customer service | 1-574-825-4298 |
| NHTSA recall # | 14V003 |
| NHTSA recall # (full) | 14V003000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →