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Campaign 13V625 Posted December 17, 2013 3,175 units

2008-2013 Mckenzie RVs Recall 13V625: Door Lock Jam

Recall 13V625 covers 3,175 2008-2013 Mckenzie recreational vehicles with Fastec door locks that can jam occupants inside. Free repair at any franchised Mckenzie dealer.

Mckenzie is recalling 3,175 2008-2013 Ion, Silver Creek, and Trail Lite recreational vehicles with Fastec-brand door locks because the key can jam the deadbolt. If that happens, someone inside can be locked in and forced to use the emergency exit, increasing injury risk; the Mckenzie dealer repair will be free once available.

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What's wrong?

The entry door lock on affected 2008-2013 Mckenzie recreational vehicles uses a latch and deadbolt to hold the door closed and secure it when parked. The latch handles normal opening and closing. The deadbolt is the separate lock bolt that slides into the door frame when the key is turned.

On these Fastec-brand locks, the key can be removed in a position that leaves the deadbolt jammed. When that happens, the deadbolt does not move the way it should, and the door lock stops operating normally. The issue is in the lock operation, not in the door panel or frame.

There is no warning sign before failure. The first sign is the lock not turning or the deadbolt staying stuck when you try to unlock or lock the entry door.

Who's affected?

Scope spans multiple trailer lines from 2008-2013, all tied to the same latches/locks/linkages component.

2010 Mckenzie Ion Latches/locks/linkages
2013 R-Vision Silver Creek Latches/locks/linkages
2010 R-Vision Trail Cruiser Classic Latches/locks/linkages
2010 R-Vision Trail Lite Latches/locks/linkages
2011 R-Vision Trail Lite Latches/locks/linkages
Units affected3,175

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

A jammed deadbolt can jam the interior side of the door lock too. Someone inside the travel trailer can be locked in and unable to exit through the main door, leaving the emergency exit as the way out and increasing injury risk. Repair will be free at any franchised Mckenzie dealer once available.

What should I do?

  1. Check your VIN to confirm your 2008-2013 Mckenzie Ion or another listed model is included in this recall.
  2. Watch for owner notice details from Mckenzie or Fastec before arranging the free lock-cylinder inspection and replacement.
  3. Call Mckenzie customer service at 1-877-466-6226 with questions and reference recall number 13V625 when you call.
  4. Inspect the entry door lock before each trip, and keep the emergency exit clear until the lock-cylinder repair is complete.
  5. Bring the recall notice to the service visit if you received one.

What happens at the repair

What is known: Monaco notified owners after the recall began on February 17, 2014, and Fastec coordinates the inspection and cylinder replacement process. At the dealer or authorized service location, a Mckenzie technician inspects the Fastec brand door lock cylinders and replaces cylinders that need replacement. The final dealer repair will be free once available, with parts and labor covered under the recall. Ask the service desk to confirm that the door lock cylinders on your specific RV are included before the work begins.

Timeline

December 17, 2013 NHTSA published the recall
February 17, 2014 Owner notification mailed

Frequently asked questions

What is recall 13V625?

Recall 13V625 covers 3,175 2008-2013 Mckenzie recreational vehicles and related models equipped with Fastec-brand door locks. The key can be removed in a way that jams the deadbolt, trapping someone inside and increasing injury risk. Fastec coordinates inspection and cylinder replacement for free.

What should I do if my 2008-2013 Mckenzie Ion is on this recall?

Check your VIN to confirm your specific recreational vehicle is included in recall 13V625. If it is, contact Mckenzie at 1-877-466-6226 or Fastec at 1-800-837-2505 to arrange the free door-lock inspection and cylinder replacement.

Is the recall repair free?

Yes. Federal recall law requires the defect remedy at no cost, and the recall filing says Fastec coordinates inspection and replacement of the lock cylinders as needed free of charge. Use recall 13V625 when you call about the repair.

What is the safety risk?

The safety risk is entrapment. Per recall 13V625, a jammed deadbolt can also jam the inside of the door lock, leaving a person inside unable to exit through the main door and forced to use the emergency exit, increasing injury risk.

What if I bought this recreational vehicle used?

The free repair still applies. Recall coverage follows the vehicle, not the first owner. If you bought the vehicle used and never received a letter, check your VIN, then contact Mckenzie or Fastec with recall 13V625 to arrange the free lock inspection.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/13V625000
Mckenzie customer service1-877-466-6226
NHTSA recall #13V625
NHTSA recall # (full)13V625000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →