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Campaign 13V585 Posted November 22, 2013 226,560 units

2006-2014 Jayco Towable Trailer Recall 13V585: Door Lock

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 13V585 covers 226,560 2006-2014 Jayco Towable Trailer trailers for Fastec deadbolt jamming. Repair is free at any franchised Jayco dealer.

Jayco is recalling 226,560 2006-2014 Towable Trailer travel, fifth wheel, and camping trailers equipped with Fastec-brand door locks because the key can be removed in a way that jams the deadbolt. If the deadbolt jams, someone inside can be locked in and forced to use the emergency exit, increasing injury risk; the dealer repair will be free once available.

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What's wrong?

The recall concerns the Fastec-brand door lock on 2006-2014 Jayco Towable Trailer units. The lock and deadbolt are supposed to let the door latch, unlock, and secure normally when the key turns. When the deadbolt moves freely, the door can be opened from the normal handle and lock mechanism.

On affected trailers, the key can be removed from the lock in a position that leaves the deadbolt jammed. Once that happens, the deadbolt does not move the way it should. The lock stops acting like a normal door lock, even though the key has already come out.

There is no warning sign before failure. The lock can seem normal until the key is removed in the problem position, then the deadbolt can jam and keep the door from operating normally.

Who's affected?

Spans Jayco, Starcraft, and Entegra towable trailers from 2006-2014, all tied to the same latches/locks/linkages component.

2008 Jayco Towable Trailer Latches/locks/linkages
2006 Starcraft Towable Trailer Latches/locks/linkages
2007 Starcraft Towable Trailer Latches/locks/linkages
2008 Starcraft Towable Trailer Latches/locks/linkages
2012 Starcraft Towable Trailer Latches/locks/linkages
Units affected226,560

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

If the deadbolt jams, the inside door lock can jam too. Someone inside the travel trailer can be locked in and forced to use the emergency exit, increasing the risk of injury. Repair will be free at any franchised Jayco dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Jayco Towable Trailer is included in this recall.
  2. Contact Jayco at 1-574-825-5861 to ask about the Fastec door-lock cylinder inspection and free replacement.
  3. Reference recall number 13V585 when you call, especially if you bought the trailer used or never received the owner letter.
  4. Bring any recall notice or service paperwork to the appointment so Jayco or Fastec can match the trailer to the lock-cylinder repair.
  5. Test the trailer door from inside before each trip until the repair is complete, and keep the emergency exit clear.

What happens at the repair

The filing does not list the remedy status as available. Once the repair is open, Fastec coordinates the inspection and any needed replacement of the Fastec door lock cylinders, with Jayco handling owner notice. At the dealer, a Jayco technician checks the affected lock cylinders and replaces cylinders that need replacement. Parts and labor are free under recall 13V585. The source does not state a reimbursement program, so the dealer process centers on the free recall repair.

Timeline

November 22, 2013 NHTSA published the recall
January 31, 2014 Owner notification mailed

Frequently asked questions

What is recall 13V585?

Recall 13V585 covers 226,560 2006-2014 Jayco Towable Trailer vehicles with Fastec-brand door locks. The key can jam the deadbolt, and the interior side of the door lock can jam too. Jayco and Fastec will inspect and replace affected lock cylinders for free.

What should I do if my 2006-2014 Jayco Towable Trailer is on this recall?

Check your VIN to confirm your specific trailer is included in recall 13V585. If it is, contact a franchised Jayco dealer or Jayco customer service at 1-574-825-5861 and reference recall 13V585. The lock-cylinder inspection and needed replacement are free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 13V585, Jayco says Fastec will coordinate inspection and replacement of the affected door-lock cylinders, as needed, free of charge.

What is the safety risk from recall 13V585?

The risk is being trapped inside the trailer if the deadbolt jams. NHTSA says the interior side of the door lock can also jam, leaving a person unable to exit through the main door and forced to use the emergency exit, increasing injury risk.

What if I bought this towable trailer used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2006-2014 Jayco Towable Trailer is included, then reference recall 13V585 when you call the dealer or Jayco customer service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/13V585000
Jayco customer service1-574-825-5861
NHTSA recall #13V585
NHTSA recall # (full)13V585000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →