Recall 13V568 affects 3,837 2013-2014 Volkswagen Jetta Hybrid vehicles for gearbox corrosion that can cause power loss. Repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 3,837 2013-2014 Jetta Hybrid vehicles equipped with the DQ-200 direct-shift gearbox because fluid additives can corrode the gearbox control module. That corrosion can cause an electrical short and a stall-like loss of power while driving, increasing crash risk; the Volkswagen dealer repair will be free once available.
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What's wrong?
The 2013-2014 Volkswagen Jetta Hybrid uses a DQ-200 direct-shift gearbox, an automated transmission that changes gears through clutches and electronic controls. The control module inside that gearbox is the transmission's command unit. It reads driving inputs and tells the gearbox when and how to shift.
In affected vehicles, additives in the gearbox fluid can attack the control module and cause corrosion. Corrosion leaves conductive deposits inside the module. Those deposits can create an electrical short, which can interrupt the module's control of the gearbox and produce a stall-like condition while the vehicle is being driven.
There is no warning sign before failure. Because the problem is inside the gearbox control module, an owner is not given a reliable sound, light, or shift feel that confirms the corrosion has reached the point of shorting.
Who's affected?
Covers the 2013 and 2014 model years for the same powertrain issue.
| 2013 Volkswagen Jetta Hybrid | powertrain |
|---|---|
| 2014 Volkswagen Jetta Hybrid | powertrain |
| Units affected | 3,837 |
Not every 2013-2014 Volkswagen Jetta Hybrid sedan is on the list. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
A sudden loss of power while driving increases crash risk because the vehicle can slow without the response other drivers expect. If the Jetta Hybrid loses power, move out of traffic when safe and call a Volkswagen dealer. Repair will be free at any franchised Volkswagen dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Volkswagen Jetta Hybrid is included in this recall.
- Contact a franchised Volkswagen dealer and ask whether the free gearbox-oil replacement is open for your VIN.
- Reference recall number 13V568 when you call, or bring the Volkswagen owner notice if you have it.
- Schedule the gearbox-oil replacement that protects the gearbox control module from corrosion and electrical shorts.
- Drive cautiously until the repair is complete. If the vehicle loses power, move out of traffic and stop in a safe place.
What happens at the repair
The dealer repair for campaign 13V568 is a gearbox oil replacement. Once the repair is available, a Volkswagen technician drains the affected DQ-200 direct-shift gearbox oil and installs a non-corrosive version. That keeps the gearbox control module from being exposed to the additive that can leave corrosive deposits. The final dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| November 14, 2013 | NHTSA published the recall |
|---|---|
| December 6, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V568?
Recall 13V568 covers 3,837 2013-2014 Volkswagen Jetta Hybrid vehicles with a DQ-200 direct-shift gearbox. Gearbox fluid additives can corrode the gearbox control module, create deposits, and cause an electrical short that results in a stall-like condition.
What should I do if my 2013-2014 Volkswagen Jetta Hybrid is on this recall?
Check your VIN to confirm your specific Jetta Hybrid is included in recall 13V568. If it is, contact a franchised Volkswagen dealer to schedule the gearbox oil replacement. Reference recall 13V568 or Volkswagen recall number 34F6/4V when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volkswagen's remedy says dealers will replace the gearbox oil with a non-corrosive version free of charge.
Is my Volkswagen Jetta Hybrid safe to drive with recall 13V568 open?
An unrepaired vehicle has a power-loss risk while driving. The gearbox control module can corrode and short, causing a stall-like condition. Volkswagen says this sudden loss of power increases crash risk. Confirm your VIN and schedule the free dealer repair.
What if I bought my Volkswagen Jetta Hybrid used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. If you never received the original owner notice, check your VIN to confirm whether your specific Jetta Hybrid is included, then call a franchised Volkswagen dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V568000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 13V568 |
| NHTSA recall # (full) | 13V568000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →