Recall 13V544 covers 1,808 2013-2014 Chevrolet Express, Silverado, Savana, and Sierra CNG vehicles with undersized fuel-only labels. Replacement label is free.
Chevrolet is recalling 1,808 2013-2014 Express, Silverado, Savana, and Sierra CNG vehicles because the fuel-only label text is smaller than the required safety standard. That labeling defect can interfere with fuel tank inspection and safe refueling and increase fire risk; Chevrolet dealers will install the corrected label free of charge.
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What's wrong?
The fuel-only label on the 2013-2014 Express, Silverado, Savana, and Sierra CNG vehicles is a warning label for compressed natural gas fueling. It is supposed to be easy to see at the fuel door so owners, attendants, and service staff know the vehicle is built for CNG fuel only. That label helps prevent confusion at the fueling point.
On affected vehicles, the label text is smaller than the size required by the CNG fuel-system safety standard. GM traced the issue to the fuel-door label fitment: the label being prepared for future product was too large for the fuel door, and the letter height was reduced below the required 4.76 mm. The label still identifies the fuel type, but the smaller text makes the warning less noticeable.
There is no warning sign before failure because this recall is about label visibility, not a part breaking during driving. The problem is present on the label itself, so an owner notices it only by inspecting the fuel-door label.
Who's affected?
Covers vans and pickups across the 2013 and 2014 model years, all tied to the vehicle label placard or certification label.
| 2014 Chevrolet Express | vehicle label (placard or certification) |
|---|---|
| 2014 Chevrolet Silverado | vehicle label (placard or certification) |
| 2013 GMC Savana | vehicle label (placard or certification) |
| 2013 Chevrolet Express | vehicle label (placard or certification) |
| 2013 GMC Sierra | vehicle label (placard or certification) |
| 2013 Chevrolet Silverado | vehicle label (placard or certification) |
| 2014 GMC Sierra | vehicle label (placard or certification) |
| Units affected | 1,808 |
| Field incidents | NHTSA has logged no field incidents to date. |
Year and model alone do not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Incorrect fuel tank labeling can make inspection and refueling guidance harder to follow. That raises fire risk during fuel handling. Until the replacement label is installed, follow fuel tank and refueling instructions carefully and schedule the recall repair soon. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2013-2014 Chevrolet Express, Silverado, Savana, or Sierra CNG vehicle is included in this recall.
- Contact a franchised Chevrolet dealer to request the free replacement CNG fuel-only label that restores the required label visibility for inspection and refueling.
- Bring the recall notice if Chevrolet has mailed one. If not, reference recall number 13V544 when you call.
- Keep the CNG fuel-only label area clean and visible until the replacement label is installed.
What happens at the repair
For this recall, Chevrolet sends owners a replacement CNG fuel-only label at no charge. The fix is the label itself: the original fuel-only text is too small, so the replacement label gives the CNG fuel notice in the required size. If you bring the vehicle to a Chevrolet dealer, the service desk can confirm the label campaign and help place or verify the replacement label. The recall repair is free. GM is not providing a reimbursement notice for this campaign because owners would not have known about the incorrect label before the recall.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| November 12, 2013 | Dealer notification began |
|---|---|
| October 27, 2015 | Dealer notification ended |
| October 30, 2015 | NHTSA published the recall |
| December 3, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 13V544?
Recall 13V544 covers 1,808 2013-2014 Chevrolet Express, Silverado, Savana, and Sierra CNG vehicles with a fuel-only label printed smaller than Federal Motor Vehicle Safety Standard No. 303 requires. The label defect can affect fuel tank inspection and safe refueling, increasing fire risk.
What should I do if my 2013-2014 Chevrolet Express, Silverado, Savana, or Sierra is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 13V544. If it is, contact Chevrolet customer service at 1-800-222-1020 or a franchised Chevrolet dealer and reference recall number 13365. Chevrolet sends the replacement CNG fuel-only label free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 13V544, Chevrolet provides a replacement CNG fuel-only label free of charge, and the recall remedy has been available since December 3, 2015.
What is the safety risk?
The safety risk is tied to the CNG fuel-only label. If the label text is too small, it can be less noticeable during fuel tank inspection or refueling. That can interfere with safe refueling practices and increase the risk of a fire.
What if I bought this vehicle used?
The free recall remedy still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Express, Silverado, Savana, or Sierra is included, then reference recall 13V544 and Chevrolet recall number 13365 when you contact the dealer or customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V544000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 13V544 |
| NHTSA recall # (full) | 13V544000 |
Source documents
-
Download Recall Acknowledgement (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →