Recall 13V516 affects 353 2010-2014 Entegra Anthem and Cornerstone motorhomes for freezer power-cable chafing that can short. Repair is free at any franchised Entegra dealer.
Entegra is recalling 353 2010-2014 Anthem and Cornerstone motorhomes under recall 13V516 because exterior freezer power cables can rub against the sliding tray rails. That contact can damage the cables, cause a short circuit, and increase the risk of a fire; an Entegra dealer repair will be free once available.
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What's wrong?
The exterior freezer on 2010-2014 Entegra Anthem and Cornerstone motorhomes is mounted on a sliding tray so it can pull out from its storage bay. Its power cables feed electricity to the freezer while the tray moves in and out. Those cables need enough clearance from the tray rails to keep the insulation intact.
On affected motorhomes, the freezer power cables can contact the sliding tray rails. Each time the tray moves or vibrates during travel, the rail can rub against the cable jacket. Over time, that contact can cut or wear through the insulation and leave the wiring damaged at the tray area.
There is no warning sign before failure. Owners should treat any visible chafing, exposed wire, tripped electrical protection, or freezer power loss as a reason to stop using the exterior freezer circuit until the recall repair is completed.
Who's affected?
Covers Anthem and Cornerstone motorhomes across the 2010-2014 model years, with wiring listed as the shared component.
| 2013 Entegra Anthem | wiring |
|---|---|
| 2014 Entegra Anthem | wiring |
| 2010 Entegra Anthem | wiring |
| 2012 Entegra Cornerstone | wiring |
| 2014 Entegra Cornerstone | wiring |
| 2011 Entegra Cornerstone | wiring |
| 2010 Entegra Cornerstone | wiring |
| 2013 Entegra Cornerstone | wiring |
| 2011 Entegra Anthem | wiring |
| 2012 Entegra Anthem | wiring |
| Units affected | 353 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Power cables that rub against the sliding tray rails can chafe, short circuit, and increase the risk of a fire. If your VIN is included, schedule the repair soon and avoid using the freezer if you notice electrical trouble. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2014 Entegra Anthem or Cornerstone is included in this recall.
- Contact a franchised Entegra dealer to ask about the free freezer power cable securing repair.
- Schedule the freezer power cable service that keeps the exterior freezer cables away from the sliding tray rails.
- Bring the recall notice if Entegra mailed one. If not, reference recall number 13V516 when you call.
- Avoid using the exterior freezer until the cables are secured, since damaged wiring can short circuit and raise the risk of fire.
What happens at the repair
The final dealer repair will be free once available. At the dealer, an Entegra technician secures the exterior freezer power cables so they stay clear of the freezer sliding tray rails. That routing matters because contact with the rails can chafe the cable insulation and leave wiring exposed. Parts and labor are covered under the recall. When you call the service desk, ask them to confirm that recall 13V516 applies to your VIN and that the freezer cable securing repair is ready for your motorhome.
Timeline
| October 18, 2013 | NHTSA published the recall |
|---|---|
| December 10, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V516?
Recall 13V516 covers 353 2010-2014 Entegra Anthem and Cornerstone motorhomes with exterior freezer power cables that can rub against the freezer sliding tray rails. That chafing can short-circuit the wires and increase the risk of a fire. Entegra dealers secure the freezer power cables for free.
What should I do if my 2010-2014 Entegra Anthem or Cornerstone is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 13V516. If it is, contact a franchised Entegra dealer and ask to schedule the freezer power cable repair. Reference recall 13V516 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Entegra's remedy says dealers will secure the freezer power cables free of charge. Parts and labor are covered at a franchised Entegra dealer.
What is the safety risk?
The safety risk is a short circuit that increases the risk of a fire. The freezer power cables can rub against the sliding tray rails long enough to damage the wires. If your VIN is included, have an Entegra dealer secure the cables for free.
When did Entegra start this recall repair?
Entegra began the recall repair on December 10, 2013. Owners of included motorhomes can still ask a franchised Entegra dealer about recall 13V516 and the no-charge freezer power cable repair. Entegra also lists 1-800-945-4787 for owner questions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V516000 |
|---|---|
| Entegra customer service | 1-800-945-4787 |
| NHTSA recall # | 13V516 |
| NHTSA recall # (full) | 13V516000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →