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Campaign 13V509 Posted October 17, 2013 7,343 units

2010-2014 Wind River Travel Trailer Recall 13V509: Door Lock

Recall 13V509 affects 7,343 2010-2014 Wind River Travel Trailer vehicles for Fastec door locks that jam. Repair is free at any franchised Wind River dealer.

Wind River is recalling 7,343 2010-2014 Travel Trailer units equipped with Fastec-brand door locks because the key can be removed in a way that jams the deadbolt. If the deadbolt jams, someone inside can be trapped unless they use the emergency exit, and the dealer repair will be free once available.

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What's wrong?

The Fastec-brand door lock on 2010-2014 Wind River Travel Trailer vehicles secures the entry door and lets the owner lock or unlock the deadbolt with a key. The deadbolt is the solid locking piece that slides into the door frame, keeping the trailer door latched when the lock is set.

On affected trailers, the key can be removed from the lock in a way that jams the deadbolt. When that happens, the lock cylinder and deadbolt no longer move together as intended. The door lock can then stay stuck instead of unlocking or locking normally.

There is no warning sign before failure. The lock can feel normal until the key is removed in the problem position and the deadbolt jams.

Who's affected?

The scope spans travel trailers from 2010 through 2014, all tied to the same latches, locks, and linkages component.

2011 Wind River Travel Trailer Latches/locks/linkages
2013 Wind River Travel Trailer Latches/locks/linkages
2013 Timber Ridge Travel Trailer Latches/locks/linkages
2010 Tamarack Trails Travel Trailer Latches/locks/linkages
2011 Tamarack Trails Travel Trailer Latches/locks/linkages
Units affected7,343

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

If the deadbolt jams, the inside door lock can jam too. That can trap someone inside the travel trailer and force use of the emergency exit, increasing injury risk. If the lock sticks, keep people out until it is inspected. Repair will be free at any franchised Wind River dealer once available.

What should I do?

  1. Check your VIN to confirm your 2010-2014 Wind River Travel Trailer is included in this recall.
  2. Use the Wind River owner notice if you have it, and reference recall number 13V509 when you call.
  3. Contact Wind River at 1-724-423-7440 to ask how Fastec will inspect the door-lock cylinder.
  4. Schedule the free lock-cylinder inspection and replacement that fixes the deadbolt-jam risk.
  5. Use the emergency exit only if the door lock jams and someone inside cannot open the travel trailer door.

What happens at the repair

The known repair path is an inspection coordinated through Fastec for the Fastec brand door lock cylinders installed on the recalled Wind River travel trailers. Once the final repair is available, a Wind River technician will inspect the lock cylinders and replace the cylinders that need replacement, free of charge. Parts and labor are covered under the recall. Owners were notified after the recall began on December 4, 2013.

Timeline

October 17, 2013 NHTSA published the recall
December 4, 2013 Owner notification mailed

Frequently asked questions

What is recall 13V509?

Recall 13V509 covers 7,343 2010-2014 Wind River Travel Trailer units equipped with Fastec-brand door locks. The key can be removed in a way that jams the deadbolt, trapping someone inside unless they use the emergency exit. Fastec will inspect and replace affected lock cylinders for free.

What should I do if my 2010-2014 Wind River Travel Trailer is on this recall?

Check your VIN to confirm your specific trailer is included in recall 13V509. If it is, contact Wind River service or Fastec to arrange the door-lock inspection and cylinder replacement. Reference recall number 13V509 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the recall remedy to be provided at no cost, and the filed remedy says Fastec will coordinate inspection and replacement of the affected lock cylinders free of charge.

What is the safety risk?

The risk is being trapped inside the travel trailer if the deadbolt jams. NHTSA campaign 13V509 says the interior side of the lock can jam too, leaving the emergency exit as the way out and increasing injury risk.

What if I bought this travel trailer used?

The free recall repair still applies. Recall eligibility follows the VIN, not the current owner or where the trailer was bought. Check your VIN, then give recall number 13V509 to the service contact so they can confirm the lock-cylinder remedy.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/13V509000
Wind River customer service1-724-423-7440
NHTSA recall #13V509
NHTSA recall # (full)13V509000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →