Recall 13V506 affects 207 2013-2014 Porsche Cayenne SUVs for inaccurate fuel display readings. Repair is free at any franchised Porsche dealer.
Porsche is recalling 207 2013-2014 Cayenne SUVs because the instrument cluster can show more fuel and driving range than the vehicle actually has. An inaccurate display can leave the vehicle out of fuel unexpectedly, stall the engine, and increase crash risk; Porsche dealers will complete the repair free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The instrument cluster in the 2013-2014 Porsche Cayenne is the dashboard panel that shows fuel level and the calculated driving range. The fuel gauge tells you how much fuel is in the tank, while the range display estimates how far the SUV can travel before refueling. Both readings are meant to help the driver decide when to stop for fuel.
On affected Cayennes, those readings can show more fuel and more remaining range than the vehicle actually has. The cluster's displayed range is calculated too high, and the fuel gauge indication is also higher than the actual amount in the tank. That means the driver is working from a dashboard reading that overstates the fuel available.
There is no warning sign before failure. The visible problem is the incorrect dashboard information itself, so an owner can see a normal-looking fuel gauge or range estimate even when the tank has less fuel than shown.
Who's affected?
Spans the 2013 and 2014 Cayenne model years, with the same instrument panel component listed for each.
| 2013 Porsche Cayenne | instrument panel |
|---|---|
| 2014 Porsche Cayenne | instrument panel |
| Units affected | 207 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An inaccurate fuel display can make the Cayenne run out of fuel unexpectedly. If the engine stalls while driving, crash risk increases. Until the software update is completed, do not rely on the display alone. Refuel before the tank gets low and schedule the dealer update soon. Repair will be free at any franchised Porsche dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Porsche Cayenne is included in this recall.
- Contact your nearest franchised Porsche dealer to confirm whether the free remedy is open for your VIN.
- Schedule the instrument-cluster software update that corrects the fuel-range and fuel-gauge display.
- Bring the recall notice if Porsche mailed one. If not, reference recall number 13V506 when you call.
- Keep extra fuel in the tank until the repair is complete, and do not rely on the displayed range.
What happens at the repair
Porsche dealers update the instrument cluster software so the displayed fuel range and fuel gauge readout better match the actual fuel in the tank. The recall began on December 5, 2013, and the software update is free under the recall. If your VIN is included, a Porsche technician handles the update at no charge. Confirm the service details with the dealer when you book the appointment.
Timeline
| October 17, 2013 | NHTSA published the recall |
|---|---|
| December 5, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V506?
Recall 13V506 covers 207 2013-2014 Porsche Cayenne SUVs with instrument cluster software that can show more fuel range than the vehicle actually has. Porsche dealers will update the instrument cluster software for free.
What should I do if my 2013-2014 Porsche Cayenne is on this recall?
Check your VIN to confirm your specific Cayenne is included in recall 13V506. If it is, contact a franchised Porsche dealer to schedule the instrument cluster software update. Reference recall number 13V506 or Porsche recall number AD03 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Porsche dealers will update the instrument cluster software free of charge for affected 2013-2014 Cayenne vehicles.
What is the safety risk in recall 13V506?
The risk is an unexpected stall after the vehicle runs out of fuel. Recall 13V506 says the fuel range display and fuel gauge can show more fuel than the tank actually contains, increasing crash risk.
What if I bought my Porsche Cayenne used?
The free repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Cayenne is included, then call a franchised Porsche dealer and reference recall number 13V506.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V506000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 13V506 |
| NHTSA recall # (full) | 13V506000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →