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Campaign 13V478 Posted September 30, 2013 4,295 units

2008-2013 Atc Quest/Rsx/Raven Recall 13V478: Door Lock

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 13V478 affects 4,295 2008-2013 Atc Quest, Rsx, and Raven trailers for Fastec door locks that can trap occupants. Free cylinder replacement.

Atc is recalling 4,295 2008-2013 Raven, Rsx, and Quest trailers with Fastec-brand door locks because key removal can jam the deadbolt. If the lock jams from inside, a person in the trailer can be trapped and forced to use the emergency exit; the dealer repair will be free once available.

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What's wrong?

The affected part is the Fastec-brand door lock on 2008-2013 Atc Raven, Rsx, and Quest trailers. A trailer door lock should let the key turn the lock cylinder, move the deadbolt in or out, and release the key only after the lock is in a normal position.

On these trailers, the key can be removed from the lock in a way that leaves the deadbolt jammed. That means the lock parts do not return to the position needed for normal locking and unlocking. Once the deadbolt jams, the door lock no longer works as intended.

There is no warning sign before failure. The problem becomes apparent when the key or deadbolt does not operate normally, so treat a stuck lock as a lock failure rather than a minor key issue.

Who's affected?

Covers Raven, Rsx, and Quest trailers across the 2008-2013 model years, all tied to the same latches/locks/linkages component.

2013 Atc Raven Latches/locks/linkages
2010 Atc Rsx Latches/locks/linkages
2009 Atc Rsx Latches/locks/linkages
2013 Atc Quest Latches/locks/linkages
2012 Atc Quest Latches/locks/linkages
Units affected4,295

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

If the deadbolt jams, the inside lock can jam too. Someone inside the travel trailer can be trapped and forced to use the emergency exit, which increases the risk of injury. Keep the emergency exit clear and schedule the lock inspection. Repair will be free at any franchised Atc dealer once available.

What should I do?

  1. Check your VIN to confirm your 2008-2013 Atc Raven, Rsx, or Quest trailer is included in this recall.
  2. Contact Atc at 1-574-773-2440 to confirm the inspection path for the Fastec door lock.
  3. Schedule the free Fastec lock-cylinder inspection and replacement that fixes the deadbolt-jam risk.
  4. Reference recall number 13V478 when you call Atc or Fastec.
  5. Keep the emergency exit clear until the lock cylinders are inspected and replaced.

What happens at the repair

The filing says Atc notified owners and Fastec coordinates the inspection. At the dealer, an Atc technician checks the Fastec door lock cylinders for the deadbolt problem described in campaign 13V478. Cylinders that fail inspection are replaced free of charge. Because the remedy status is not listed here, treat the final dealer repair as free once available and call the service desk before bringing the trailer in.

Timeline

September 30, 2013 NHTSA published the recall
November 18, 2013 Owner notification mailed

Frequently asked questions

What is recall 13V478?

Recall 13V478 covers 4,295 2008-2013 Atc Raven, Rsx, and Quest trailers equipped with Fastec-brand door locks. The key can jam the deadbolt, and the inside lock can jam too, trapping a person inside until they use the emergency exit. ATC and Fastec inspect and replace affected lock cylinders for free.

What should I do if my 2008-2013 Atc Raven, Rsx, or Quest is on this recall?

Check your VIN to confirm your specific trailer is included in recall 13V478. If it is, contact ATC at 1-574-773-2440 or Fastec at 1-800-837-2505 and ask for the Fastec lock inspection and cylinder replacement. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this recall says Fastec will coordinate inspection and replacement of the lock cylinders free of charge. The recall repair began on November 18, 2013.

What is the safety risk?

The safety risk is being locked inside the trailer if the deadbolt and interior side of the door lock jam. A person inside would have to use the emergency exit, which increases injury risk. If your VIN is included, arrange the free lock inspection and cylinder replacement.

What if I bought my Atc trailer used?

The free recall repair still applies. Recall coverage follows the trailer, not the first owner. If you never received an owner notice, check your VIN to confirm whether your 2008-2013 Atc Raven, Rsx, or Quest is included, then contact ATC or Fastec for the free lock repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/13V478000
Atc customer service1-574-773-2440
NHTSA recall #13V478
NHTSA recall # (full)13V478000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →