Recall 13V437 affects 189 2013-2014 Augusta Flex travel trailers because Fastec door-lock deadbolts can jam. Inspection and needed cylinder replacement are free.
Augusta is recalling 189 2013-2014 Flex recreational vehicles with Fastec-brand door locks because the key can be removed in a way that jams the deadbolt. If the lock jams from inside, a person in the trailer can be trapped and forced to use the emergency exit, and the Augusta dealer repair will be free once available.
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What's wrong?
The entry door lock on 2013-2014 Augusta Flex recreational vehicles uses a Fastec lock and deadbolt to secure the door from the outside and inside. The key turns the lock cylinder, and that cylinder moves the deadbolt into or out of the door frame. When it works correctly, the bolt slides cleanly and the key comes out only after the lock is in a stable position.
On affected Flex RVs, the key can be removed in a position that leaves the deadbolt mechanism jammed. That means the lock parts are not fully aligned inside the door hardware. Once the deadbolt jams, the door lock can stay stuck instead of opening or closing normally.
There is no warning sign before failure. The issue depends on how the key comes out of the lock, so the first thing an owner notices is often a deadbolt that will not move as expected.
Who's affected?
The same latch, lock, and linkage component is listed for the 2013 and 2014 Flex.
| 2014 Augusta Flex | Latches/locks/linkages |
|---|---|
| 2013 Augusta Flex | Latches/locks/linkages |
| Units affected | 189 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A jammed deadbolt can also jam the inside door lock. Someone inside the travel trailer can be trapped and forced to use the emergency exit, increasing injury risk. Check the door lock before trips and schedule service when parts are available. Repair will be free at any franchised Augusta dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2014 Augusta Flex is included in this recall.
- Contact Augusta customer service to ask whether the free Fastec door-lock cylinder inspection and replacement is open for your trailer.
- Ask how Fastec will coordinate the repair that fixes the deadbolt jamming risk.
- Bring the recall notice if Augusta has mailed one. If not, reference recall number 13V437 when you call.
- Keep the emergency exit clear until the door-lock cylinders have been inspected or replaced.
What happens at the repair
Augusta and Fastec handle this repair through an inspection of the Fastec door lock cylinders on affected Flex RVs. If the lock cylinder is included, the cylinder is replaced as needed. Parts and labor are covered under the recall. Remedy availability is not listed here, so confirm with the Augusta service desk before arranging the visit and ask what lock inspection or replacement work they are prepared to complete.
Timeline
| September 17, 2013 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 13V437?
Recall 13V437 covers 189 2013-2014 Augusta Flex recreational vehicles with Fastec-brand door locks. The key can be removed in a way that jams the deadbolt, trapping a person inside the trailer unless they use the emergency exit. Fastec inspects and replaces affected lock cylinders for free.
What should I do if my 2013-2014 Augusta Flex is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V437. If it is, call Augusta at 1-574-848-0200 or Fastec at 1-800-837-2505 and ask for the Fastec door-lock inspection and cylinder replacement. Reference recall 13V437 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this remedy says Fastec will coordinate inspection and replacement of the lock cylinders as needed free of charge.
What is the safety risk?
The safety risk is being locked inside the travel trailer. If the deadbolt jams, the inside part of the door lock can jam too, leaving a person unable to exit through the main door and raising the risk of injury.
What if I bought my Augusta Flex used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your Flex is included, then contact Augusta or Fastec with recall 13V437 so they can route the lock-cylinder inspection and replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V437000 |
|---|---|
| Augusta customer service | 1-574-848-0200 |
| NHTSA recall # | 13V437 |
| NHTSA recall # (full) | 13V437000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →