Recall 13V433 affects 493 2006-2013 Hart Medallion, Ultimate, and Cargo trailers for Fastec door locks that jam. Repair is free through Hart and Fastec.
Hart is recalling 493 2006-2013 Medallion, Ultimate, and Cargo horse trailers equipped with Fastec-brand door locks. Removing the key from the lock can jam the deadbolt, trap someone inside unless they use the emergency exit, and raise the risk of injury; the Hart dealer repair will be free once available.
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What's wrong?
The door lock on 2006-2013 Hart Medallion, Ultimate, and Cargo trailers is the latch and deadbolt assembly that keeps a trailer door closed and lets the owner lock or unlock it with a key. These trailers use Fastec-brand locks on gooseneck and bumper hitch horse trailers. In normal use, the key turns the lock cylinder, moves the deadbolt, and releases the door when the lock is opened.
On affected trailers, the key can be removed from the lock in a position that jams the deadbolt. Once the deadbolt is jammed, the lock no longer moves cleanly between locked and unlocked. The problem is in the way the lock can be operated, not in the trailer door panel itself.
There is no warning sign before failure. The lock can feel normal until the key is removed in the wrong position and the deadbolt binds.
Who's affected?
Spans Medallion, Ultimate, and Cargo trailers across the 2006-2013 model years, all tied to the same latch, lock, and linkage component.
| 2006 Hart Medallion | Latches/locks/linkages |
|---|---|
| 2006 Hart Ultimate | Latches/locks/linkages |
| 2008 Hart Ultimate | Latches/locks/linkages |
| 2013 Hart Ultimate | Latches/locks/linkages |
| 2011 Hart Medallion | Latches/locks/linkages |
| 2006 Hart Cargo | Latches/locks/linkages |
| 2007 Hart Cargo | Latches/locks/linkages |
| 2011 Hart Cargo | Latches/locks/linkages |
| 2010 Hart Cargo | Latches/locks/linkages |
| 2008 Hart Cargo | Latches/locks/linkages |
| 2009 Hart Cargo | Latches/locks/linkages |
| 2013 Hart Cargo | Latches/locks/linkages |
| 2012 Hart Cargo | Latches/locks/linkages |
| 2013 Hart Medallion | Latches/locks/linkages |
| 2012 Hart Medallion | Latches/locks/linkages |
| 2010 Hart Medallion | Latches/locks/linkages |
| 2009 Hart Medallion | Latches/locks/linkages |
| 2008 Hart Medallion | Latches/locks/linkages |
| 2007 Hart Medallion | Latches/locks/linkages |
| 2012 Hart Ultimate | Latches/locks/linkages |
| 2011 Hart Ultimate | Latches/locks/linkages |
| 2010 Hart Ultimate | Latches/locks/linkages |
| 2009 Hart Ultimate | Latches/locks/linkages |
| 2007 Hart Ultimate | Latches/locks/linkages |
| Units affected | 493 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A jammed deadbolt can also jam the interior side of the door lock. If that happens while someone is inside the travel trailer, the person can be locked in and forced to use the emergency exit, increasing injury risk. Repair will be free at any franchised Hart dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2013 Hart Medallion, Ultimate, or Cargo trailer is included in this recall.
- Check your mail and trailer records for Hart's owner notice, which was mailed November 12, 2013.
- Contact Hart at 1-405-224-3634 and reference recall number 13V433 when you call.
- Ask Hart or Fastec to coordinate the free Fastec door-lock cylinder inspection and replacement that fixes the deadbolt jam risk.
- Keep emergency exits clear until the door-lock cylinders are inspected or replaced.
What happens at the repair
For campaign 13V433, Hart began owner notification on November 12, 2013. The filing says Fastec coordinates the inspection of the Fastec-brand door lock cylinders and replaces cylinders that need replacement, free of charge. At the dealer or approved repair appointment, a Hart service contact can confirm whether your 2006-2013 Medallion, Ultimate, or Cargo trailer has the affected lock hardware and arrange the Fastec inspection path. If the dealer says parts or inspection scheduling are not open for your trailer, the final repair is free once available.
Timeline
| September 16, 2013 | NHTSA published the recall |
|---|---|
| November 12, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V433?
Recall 13V433 covers 493 2006-2013 Hart Medallion, Ultimate, and Cargo trailers equipped with Fastec-brand door locks. The key can be removed in a way that jams the deadbolt, which can trap a person inside and increase injury risk. Fastec will inspect and replace lock cylinders for free as needed.
What should I do if my 2006-2013 Hart Medallion, Ultimate, or Cargo is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V433. If it is, contact Hart Trailers or Fastec to arrange the door-lock inspection and cylinder replacement. Reference recall number 13V433 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Hart's remedy states that Fastec will coordinate inspection and replacement of the lock cylinders, as needed, free of charge.
What is the safety risk?
The safety risk is being trapped inside the trailer if the deadbolt jams. Hart's filing says the interior side of the door lock can also jam, leaving a person unable to exit without using the emergency exit and increasing injury risk.
What if I bought my Hart trailer used?
The free recall repair still applies. Federal recall law covers included vehicles regardless of ownership history, so a used Hart trailer does not lose recall coverage. Check your VIN, then call Hart Trailers or Fastec with recall number 13V433.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V433000 |
|---|---|
| Hart customer service | 1-405-224-3634 |
| NHTSA recall # | 13V433 |
| NHTSA recall # (full) | 13V433000 |
Source documents
-
Download Owner Notification Letter (PDF)
-
Download Defect / Noncompliance Notice (PDF) (PDF)
-
Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →