Recall 13V431 covers 1,102 2006-2013 Proline Travel Trailer trailers with Fastec locks that can jam occupants inside. Cylinder replacement is free through Proline and Fastec.
Proline is recalling 1,102 2006-2013 Travel Trailer units equipped with Fastec-brand door locks because the key can be removed in a way that jams the deadbolt. If the deadbolt jams, a person inside can be locked in and forced to use the emergency exit; the Proline dealer repair will be free once available.
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What's wrong?
The Fastec-brand door lock on the 2006-2013 Proline Travel Trailer is the entry lock assembly for the trailer door. Its latch holds the door closed, and its deadbolt is the solid locking piece that slides into the frame when the key is turned. The lock is supposed to let the key come out only after the mechanism is in a normal locked or unlocked position.
On affected trailers, the key can be removed in a position that leaves the deadbolt jammed. Once that happens, the deadbolt does not move as intended when the key is turned again. The problem is in the lock operation itself, not in the door panel or the trailer frame.
There is no warning sign before failure. The lock can feel normal until the key is removed in the problem position, and the next sign is a deadbolt that will not release normally.
Who's affected?
Spans 8 model years, all tied to the same latches/locks/linkages component.
| 2013 Proline Travel Trailer | Latches/locks/linkages |
|---|---|
| 2010 Proline Travel Trailer | Latches/locks/linkages |
| 2009 Proline Travel Trailer | Latches/locks/linkages |
| 2008 Proline Travel Trailer | Latches/locks/linkages |
| 2007 Proline Travel Trailer | Latches/locks/linkages |
| 2012 Proline Travel Trailer | Latches/locks/linkages |
| 2011 Proline Travel Trailer | Latches/locks/linkages |
| 2006 Proline Travel Trailer | Latches/locks/linkages |
| Units affected | 1,102 |
A matching model year does not confirm inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the deadbolt jams, the inside lock can jam too, trapping someone inside the travel trailer and forcing use of the emergency exit, which increases injury risk. If your VIN is included, have the lock inspected before regular use. Repair will be free at any franchised Proline dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2013 Proline Travel Trailer is included in this recall.
- Contact Proline customer service at 1-603-652-7337 to confirm the Fastec lock-cylinder inspection and replacement path.
- Reference recall number 13V431 when you call, and ask whether Fastec is coordinating the free lock-cylinder service for your trailer.
- Bring the recall notice if you have it, along with any door-lock service paperwork.
- Avoid locking anyone inside the trailer until the Fastec deadbolt inspection or cylinder replacement is complete.
What happens at the repair
Proline's source remedy says owners were notified, and Fastec coordinates the lock work. Once the repair is available, a Proline service contact or Fastec coordinator inspects the Fastec door lock cylinders and replaces affected cylinders, free under the recall. The repair path is tied to the lock cylinder, not the whole trailer door. Keep any dealer or Fastec paperwork from the inspection with the trailer's service records.
Timeline
| September 13, 2013 | NHTSA published the recall |
|---|---|
| December 3, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V431?
Recall 13V431 covers 1,102 2006-2013 Proline Travel Trailer units equipped with Fastec-brand door locks. The lock key can be removed in a way that jams the deadbolt, trapping a person inside unless they use the emergency exit.
What should I do if my 2006-2013 Proline Travel Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V431. If it is, contact Proline at 1-603-652-7337 or Fastec at 1-800-837-2505 to arrange lock inspection and cylinder replacement as needed.
Is the recall repair free?
Yes. The recall remedy states that Fastec will coordinate the inspection and replace the lock cylinders as needed free of charge. Proline began the recall on December 3, 2013, so owners can use the recall number when calling about service.
What is the safety risk?
The safety risk is entrapment inside the trailer. If the deadbolt jams, the inside of the door lock can jam too, leaving someone unable to exit through the main door and increasing the risk of injury while using the emergency exit.
What if I bought my Proline Travel Trailer used?
The free recall remedy still applies to the trailer. Used owners often miss mailed notices, so check your VIN first, then call Proline or Fastec with recall 13V431 to confirm whether the Fastec door-lock inspection and cylinder replacement apply.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V431000 |
|---|---|
| Proline customer service | 1-603-652-7337 |
| NHTSA recall # | 13V431 |
| NHTSA recall # (full) | 13V431000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →