Recall 13V423 covers 228 2008-2013 Arising Cargo Trailer trailers with Fastec door locks that can jam. Inspection and cylinder replacement are free.
Arising is recalling 228 2008-2013 Cargo Trailer units equipped with Fastec-brand door locks because removing the key can jam the deadbolt. If the deadbolt jams, the inside lock can trap a person in the trailer and force use of the emergency exit, increasing injury risk; the dealer repair will be free once available.
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What's wrong?
The Fastec-brand door lock on 2008-2013 Arising Cargo Trailer units is the exterior lock assembly for the trailer door. Its deadbolt is the sliding metal bolt that moves into the door frame when the key is turned, holding the door closed until the lock is turned back to the unlocked position. The lock is supposed to let the key come out only after the internal parts are lined up correctly.
On affected trailers, the key can be removed in a position that leaves the lock mechanism out of sequence. When that happens, the deadbolt can jam instead of sliding cleanly back and forth. The problem is inside the lock operation, not the trailer body or door frame, so forcing the door is not the right repair path.
There is no warning sign before failure. The owner notices the problem when the key has already been removed and the deadbolt no longer moves normally.
Who's affected?
This is a single-model trailer recall spread across the 2008 through 2013 model years, all tied to the same latch, lock, or linkage category.
| 2013 Arising Cargo Trailer | Latches/locks/linkages |
|---|---|
| 2012 Arising Cargo Trailer | Latches/locks/linkages |
| 2011 Arising Cargo Trailer | Latches/locks/linkages |
| 2009 Arising Cargo Trailer | Latches/locks/linkages |
| 2010 Arising Cargo Trailer | Latches/locks/linkages |
| 2008 Arising Cargo Trailer | Latches/locks/linkages |
| Units affected | 228 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A jammed deadbolt can also jam the interior side of the door lock. Someone inside the travel trailer can be locked in and forced to use the emergency exit, increasing the risk of injury. Have the lock inspected and the cylinder replaced when needed. Repair will be free at any franchised Arising dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2013 Arising Cargo Trailer is included in this recall.
- Contact Arising to confirm the repair path for your trailer and ask how Fastec will handle the lock-cylinder inspection.
- Ask about the Fastec door-lock cylinder replacement that fixes the deadbolt jam risk.
- Bring the recall notice if Arising mailed one. If not, reference recall number 13V423 when you call.
- Keep the emergency exit clear until the lock-cylinder inspection and any needed replacement are complete.
What happens at the repair
The filing does not list a current remedy status. It says Arising notified owners after the recall began on January 21, 2014, and Fastec coordinates inspection and cylinder replacement as needed. At the service visit, an Arising technician checks the Fastec door lock cylinder for the deadbolt jam condition and replaces the cylinder when the inspection calls for it. If the final repair is not open for your VIN, parts and labor are covered once it opens.
Timeline
| September 13, 2013 | NHTSA published the recall |
|---|---|
| January 21, 2014 | Owner notification mailed |
Frequently asked questions
What is recall 13V423?
Recall 13V423 covers 228 2008-2013 Arising Cargo Trailer units equipped with a Fastec-brand door lock. The key can be removed in a position that jams the deadbolt, trapping a person inside. Fastec will coordinate inspection and cylinder replacement as needed for free.
What should I do if my 2008-2013 Arising Cargo Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 13V423. If it is, contact Arising at 1-912-375-6044 or Fastec at 1-800-837-2505 to arrange the door-lock inspection and cylinder replacement. Reference recall number 13V423 when you call.
Does the recall repair cost anything?
No. Arising's remedy says Fastec will coordinate the inspection and replacement of the affected lock cylinders, as needed, free of charge. Federal recall law also requires the manufacturer to correct the safety defect at no cost to the owner.
What is the safety risk?
The safety risk is being locked inside the trailer if the deadbolt jams. The interior side of the door lock can jam at the same time, leaving a person unable to exit through the main door and forced to use the emergency exit, increasing the risk of injury.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V423000 |
|---|---|
| Arising customer service | 1-912-375-6044 |
| NHTSA recall # | 13V423 |
| NHTSA recall # (full) | 13V423000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →