Recall 13V420 covers 3,889 2003-2012 Genie TZ-34 aerial work platform trailers with outriggers that do not stay stowed. Free repair at a franchised Genie dealer.
Genie is recalling 3,889 2003-2012 TZ-34 aerial work platform trailers because the outrigger assembly can fail to stay stowed upright during transport. If an outrigger comes loose, it can strike objects in the trailer's path and increase the risk of a crash; the Genie dealer repair will be free once available.
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What's wrong?
The outrigger assembly on 2003-2012 Genie TZ-34 aerial work platform trailers is the set of stabilizing legs that folds up for road travel and extends when the platform is set up for work. In normal use, those outriggers hold the trailer steady while the lift is operating, then latch upright so the trailer can be transported without the legs moving into the travel path. The stowed position matters because the trailer is being pulled behind another vehicle.
On affected TZ-34 trailers, the outrigger assembly does not reliably remain stowed upright during transport. The recall description does not identify a deeper root cause, but the problem is in the stowing and retention of the outrigger assembly, not in the lift platform itself. If the assembly drops or shifts while the trailer is moving, it creates a road hazard tied directly to the trailer equipment.
There is no warning sign before failure. Owners should treat any outrigger movement during transport as related to this defect.
Who's affected?
Covers 10 model years with the same Equipment component label throughout.
| 2005 Genie TZ-34 | Equipment |
|---|---|
| 2011 Genie TZ-34 | Equipment |
| 2007 Genie TZ-34 | Equipment |
| 2006 Genie TZ-34 | Equipment |
| 2008 Genie TZ-34 | Equipment |
| 2010 Genie TZ-34 | Equipment |
| 2004 Genie TZ-34 | Equipment |
| 2003 Genie TZ-34 | Equipment |
| 2009 Genie TZ-34 | Equipment |
| 2012 Genie TZ-34 | Equipment |
| Units affected | 3,889 |
The year and model narrow the list, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the outriggers do not stay stowed, they can hit objects in the trailer's path and increase the risk of a crash. Before towing the TZ-34, confirm the outriggers are fully stowed and secure, then schedule the recall repair. Repair will be free at any franchised Genie dealer once available.
What should I do?
- Check your VIN to confirm your 2003-2012 Genie TZ-34 is included in this recall.
- Contact Genie customer service at 1-800-536-1800 to confirm the current repair status before moving the trailer for service.
- Ask a franchised Genie service provider about the outrigger-control-manifold installation that keeps the outrigger assembly stowed during transport.
- Bring the recall notice if Genie sent one. If not, reference recall number 13V420 and Genie recall SN 130009 when you call.
- Secure the outriggers before transport and stop towing if an outrigger does not stay stowed upright.
What happens at the repair
At the dealer, a Genie technician installs a new outrigger control manifold for the TZ-34 aerial work platform trailer. That manifold controls the outrigger system, so the repair is aimed at keeping the outrigger assembly stowed upright during transport. Genie listed the dealer repair as free once available, with owner notification expected during November 2013. No repair time is stated, so plan for the service desk to confirm timing when the appointment is set.
Timeline
| September 12, 2013 | NHTSA published the recall |
|---|---|
| November 18, 2013 | Owner notification mailed |
Frequently asked questions
What is recall 13V420?
Recall 13V420 covers 3,889 2003-2012 Genie TZ-34 aerial work platform trailers. The outrigger assembly can fail to stay stowed upright during transport, letting an outrigger strike objects in the trailer path and increasing crash risk. Genie dealers install a new outrigger control manifold.
What should I do if my 2003-2012 Genie TZ-34 is on this recall?
Check your VIN to confirm your specific TZ-34 trailer is included in recall 13V420. If it is, contact a franchised Genie dealer or Terex AWP at 1-800-536-1800 to arrange the outrigger control manifold repair. Reference Genie recall number SN 130009 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. For recall 13V420, Genie dealers install a new outrigger control manifold for affected TZ-34 trailers, and parts and labor are covered by the recall.
What is the safety risk?
The risk is that an outrigger fails to stay stowed upright while the trailer is being transported. If that happens, the outrigger can strike objects in the trailer path and increase crash risk. Confirm inclusion by VIN, then arrange the dealer repair.
What if I bought my Genie TZ-34 used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. If you never received a Genie notice, check your VIN to confirm whether your specific TZ-34 is included, then reference recall 13V420 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/13V420000 |
|---|---|
| Genie customer service | 1-800-536-1800 |
| NHTSA recall # | 13V420 |
| NHTSA recall # (full) | 13V420000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Quarterly Report (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →